Hello,
I have a question - is there any mechanism that can Administrator of iTop can track activity in the system?
In other words, I want to see all changes in iTop for a past week.
Is there any way to do this?
Thanks,
Nikola
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There is nothing built-in, and I'm unaware of an existing extension do display such stats.
But nevertheless every crud operation done within iTop are save in CMDBChange and CMDBChangeOp* objects. You can query them using OQL ! Those are the data used to display the informations in the activity panel.
Can you give some details of what you would imagine ? This may inspire an extension creator :)
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Hi Pierre,
My idea is to monitor activity by some users with roles that gives them access to make big changes like add Organizations, Services ... things that can change the workflow in the system.
I'm trying to set up iTop for big organization (like 8000 users and about 8-9 K tickets/month) and their admins wants to monitor activity for some users, because there will be a lot of people managing the system.
So I think for some menu where Administrator can search, for example activity for exact user in some period of time or search for particular event (add/change some nomenclature).
I 'll check CMDBChange and CMDBChangeOp*. Can I run these type of queries in "Administration --> Run Queries"?
Thanks,
Nikola
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Yes, as an admin you'll have access to all the iTop objects classes.
You may want to contact Combodo sales team, we can help in integrating iTop to your organization, and maybe develop custom extensions if you need to : sales@combodo.com
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello,
I have a question - is there any mechanism that can Administrator of iTop can track activity in the system?
In other words, I want to see all changes in iTop for a past week.
Is there any way to do this?
Thanks,
Nikola
Hello,
There is nothing built-in, and I'm unaware of an existing extension do display such stats.
But nevertheless every crud operation done within iTop are save in CMDBChange and CMDBChangeOp* objects. You can query them using OQL ! Those are the data used to display the informations in the activity panel.
Can you give some details of what you would imagine ? This may inspire an extension creator :)
Hi Pierre,
My idea is to monitor activity by some users with roles that gives them access to make big changes like add Organizations, Services ... things that can change the workflow in the system.
I'm trying to set up iTop for big organization (like 8000 users and about 8-9 K tickets/month) and their admins wants to monitor activity for some users, because there will be a lot of people managing the system.
So I think for some menu where Administrator can search, for example activity for exact user in some period of time or search for particular event (add/change some nomenclature).
I 'll check CMDBChange and CMDBChangeOp*. Can I run these type of queries in "Administration --> Run Queries"?
Thanks,
Nikola
Yes, as an admin you'll have access to all the iTop objects classes.
You may want to contact Combodo sales team, we can help in integrating iTop to your organization, and maybe develop custom extensions if you need to : sales@combodo.com
I think you could store a couple of OQL queries if you want to, or develop something custom yourself.
Or perhaps on top of https://github.com/jbostoen/itop-jb-report-generator
Hi Nicola,
There are some example of querying the history (CMDBChange and CMDBChangeOp) in the wiki 3.0