Hello
I would like to validate a change, but it is not possible, because I need to select a team, but there is no team in the drop down menu.
I have the same problem, like here: https://sourceforge.net/p/itop/discussion/922361/thread/a1201a9c/ Unfortunately there is no solution.
Under Configuration Management -> Contacts are two teams, but these are not available, if I want to validate a change.
Can someone tell me, what I am missing?
Thanks and kind regards Joel
Same issue. Still searching the forum.
I think the requirement for a delivery model/customer contract also applies to Changes. Have you set that up?
Was coming back in to say that I found that delivery model needed to be set up for me. Thanks for the note Jeffrey!
It's one of the most overlooked things when using iTop out-of-the-box :)
One of the few times you actually do need to read the manual!
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Hello
I would like to validate a change, but it is not possible, because I need to select a team, but there is no team in the drop down menu.
I have the same problem, like here: https://sourceforge.net/p/itop/discussion/922361/thread/a1201a9c/ Unfortunately there is no solution.
Under Configuration Management -> Contacts are two teams, but these are not available, if I want to validate a change.
Can someone tell me, what I am missing?
Thanks and kind regards
Joel
Same issue. Still searching the forum.
I think the requirement for a delivery model/customer contract also applies to Changes. Have you set that up?
Was coming back in to say that I found that delivery model needed to be set up for me. Thanks for the note Jeffrey!
It's one of the most overlooked things when using iTop out-of-the-box :)
One of the few times you actually do need to read the manual!
Last edit: Jeffrey Bostoen 2019-08-27