Re: [IPCop-user] random disconnect issue

[Chad <ph...@gm...>]

I am using an Arris Surfboard SB6141 modem. It is not hot to the touch.
It is interesting that you mention the UPS. Until a couple of months ago,
the IPCop machine was connected to a UPS (the Arris modem has never been
connected to a UPS). The battery in the UPS was failing and I have since
removed it, so the IPCop machine is plugged into a simple power strip. I
think moving the UPS predates the disconnection issue I have been
experiencing by at least a month, but perhaps it is not just a coincidence.
As far as consistent power, while the UPS was hooked up, it would switch
over to battery periodically (even though I did not lose electricity
completely), but I think this was closer to 1-2 times per week and not
multiple times a day. Did you have a similar issue? Do you think it is
possible that inconsistent power could be causing this given that the modem
has never been connected to a UPS (they are on different circuits).
I will try to do some rearranging of how the IPCop machine and my personal
computer are connected to the electrical and see if I learn anything.
Thanks,
Chad


On Wed, Jul 26, 2017 at 1:40 AM, Joel <not...@gm...> wrote:

> Chad,
>
> I have an identical setup as you.
>
> Which modem/gateway device are you using to connect to Comcast's network?
> It is physically hot?  Is the power in your home consistent?  Does you have
> your IPCop and modem/gateway device connected to a UPS?
>
> - Joel -
>
>
>
> On 7/25/2017 19:09, Chad wrote:
>
>> I am using IPCop (2.1.9) as a router on my home network with a simple red
>> &
>> green setup. I have cable internet from Comcast. This setup has worked
>> well
>> for me for the past 6 years. Starting about a week ago my internet
>> connection has been experiencing regular disconnects. I hear a beep from
>> the IPCop computer and the web interface Home page says the connection is
>> idle. I can reconnect by first hitting the disconnect button and then
>> hitting the connect button. If I just hit connect without first hitting
>> disconnect, it will not reconnect. This is happening 1-10 times a day and
>> seems to be increasing in frequency. I have set the log detail level to
>> high but I haven't noticed any new entries in the system logs when the
>> disconnect occurs. I have tried rebooting the system, but the disconnect
>> continue. Any ideas would be appreciated?
>> Thanks,
>> Chad
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>
>