From: <no...@so...> - 2006-08-27 19:38:36
|
Update of /cvsroot/ijbswa/current/doc/source In directory sc8-pr-cvs2.sourceforge.net:/tmp/cvs-serv11655/doc/source Modified Files: contacting.sgml Log Message: More minor updates per Fabian's suggestions. Now have two distinct categories of problems: bugs and config issues. Index: contacting.sgml =================================================================== RCS file: /cvsroot/ijbswa/current/doc/source/contacting.sgml,v retrieving revision 2.4 retrieving revision 2.5 diff -u -d -r2.4 -r2.5 --- contacting.sgml 27 Aug 2006 15:04:14 -0000 2.4 +++ contacting.sgml 27 Aug 2006 19:38:33 -0000 2.5 @@ -49,7 +49,50 @@ </sect2> -<sect2 id="contact-bugs"><title>Report Bugs</title> +<sect2 id="reporting"><title>Reporting Problems</title> +<para> +<quote>Problems</quote> for our purposes, come in two forms: +</para> + <itemizedlist> + + <listitem> + <para> + Configuration issues, such as ads that slip through, or sites that + don't function properly due to one <application>Privoxy</application> + <quote>action</quote> or another being turned <quote>on</quote>. + </para> + </listitem> + + <listitem> + <para> + <quote>Bugs</quote> in the programming code that makes up + <application>Privoxy</application>, such as that might cause a crash. + </para> + </listitem> +</itemizedlist> + + +<sect3 id="contact-ads"><title>Reporting Ads or Other Configuration Problems</title> +<para> + Please send feedback on ads that slipped through, innocent images that were + blocked, and any other configuration related problem of + <filename>default.action</filename> file, to the + <ulink url="mailto:ijb...@li...">developers mailing + list</ulink>. +</para> + +<para> + New, improved <filename>default.action</filename> files may occasionally be made + available based on your feedback. These will be announced on the <ulink + url="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce">ijbswa-announce</ulink> + list and available from our the <ulink + url="http://sourceforge.net/project/showfiles.php?group_id=11118">files section</ulink> of + our <ulink url="http://sf.net/projects/ijbswa/">project page</ulink>. +</para> +</sect3> + + +<sect3 id="contact-bugs"><title>Reporting Bugs</title> <para> Please report all bugs <emphasis>only</emphasis> through our bug tracker: @@ -109,14 +152,6 @@ <listitem> <para> - Any other pertinent information to help identify the problem such as config - or log file excerpts (yes, you should have log file entries for each - action taken). - </para> - </listitem> - - <listitem> - <para> The URL where the problem occurred, or some way for us to duplicate the problem (e.g. <literal>http://somesite.example.com?somethingelse=123</literal>). </para> @@ -130,6 +165,28 @@ </para> </listitem> + <listitem> + <para> + Whether you are using <application>Privoxy</application> in tandem with + another proxy such as <application>TOR</application>. If so, please try + disabling the other proxy. + </para> + </listitem> + + <listitem> + <para> + Whether you are using a personal firewall product. If so, does + <application>Privoxy</application> work without it? + </para> + </listitem> + + <listitem> + <para> + Any other pertinent information to help identify the problem such as config + or log file excerpts (yes, you should have log file entries for each + action taken). + </para> + </listitem> <listitem> <para> @@ -138,7 +195,6 @@ </para> </listitem> - </itemizedlist> </para> <para> @@ -146,6 +202,7 @@ of the user manual</ulink> also has helpful information on understanding <literal>actions</literal>, and <literal>action</literal> debugging. </para> +</sect3> </sect2> <sect2 id="contact-feature"><title>Request New Features</title> @@ -156,25 +213,6 @@ </para> </sect2> -<sect2 id="contact-ads"><title>Report Ads or Other Actions-Related Problems</title> -<para> - Please send feedback on ads that slipped through, innocent images that were - blocked, and any other configuration related problems of - <filename>default.action</filename> file, to the - <ulink url="mailto:ijb...@li...">developers mailing - list</ulink>. -</para> - -<para> - New, improved <filename>default.action</filename> files may occasionally be made - available based on your feedback. These will be announced on the <ulink - url="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce">ijbswa-announce</ulink> - list and available from our the <ulink - url="http://sourceforge.net/project/showfiles.php?group_id=11118">files section</ulink> of - our <ulink url="http://sf.net/projects/ijbswa/">project page</ulink>. -</para> -</sect2> - <sect2 id="contact-other"><title>Other</title> <para> For any other issues, feel free to use the mailing lists. Technically interested users |