hpoj-devel — HPOJ development/support list

Re: [hpoj-devel] OT: Fwd: Feedback to Carly

[t t. <gam...@gm...>]

On Tue, 30 Nov 2004 09:49:53 -0800, Cory Meisch <cor...@hp...> wrote:
> Are you having a Linux issue or is this Windows related? I'm sorry that
> I have not been more responsive...

Thanks for replying.

It is a Linux issue.  The device is essentially completely useless to
me now, and has been for months.  And its function is really
important.  To be honest, I am at the end of my rope on this.

Nobody has yet looked at all of the detailed debugging output that is
at http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .

If that is not enough to find out where the problem is, then I will do
 anything that I am asked to do.

I do not have the ability to debug beyond what I already have.  No
responses on sane mailing list, debian-user, sourceforge forum, or
elsewhere.  Contacting HP through official channels (in case it's
hardware- or firmware-related or in case they feel like helping with a
Linux problem by some unusual alignment of the planets) is of course
useless.  I am stuck on this.

Regarding my letter to Carly, there is no way that she or anybody
useful will ever see it given the email addresses that I used. 
However, if you were to forward it to a manager or two at HP using an
internal addresss, it would avoid dropping into a black hole.  I spent
way too long on the nonsense that led to that letter.

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[t t. <gam...@gm...>]

On Tue, 30 Nov 2004 13:20:17 -0700, t takahashi <gam...@gm...> wrote:
> that.  I blame apathy (see above) and bureaucracy (see my letter to

Clarification: by "above" here I mean the immediately previous
paragraph.  I am not saying that the techies are apathetic, only most
likely the company's executives.

[hpoj-devel] Sentiments

[Cory M. <cor...@hp...>]

Hi All,
	I just wanted to send a quick note to the list. This is not a formal
announcement. That will come later. I just wanted to address some of the
sentiments that have been expressed on this list lately. Unfortunately,
I can not give details... yet.

1) Yes, HP still very much cares about the Linux community and the
software we provide.

2) The vast majority of the past USB printing devices and all the future
devices, will continued to be supported through our driver.

3) Formal Linux support is still important but not feasible yet. Please
remember this when posting. HP is a huge multi national corporation and
just like in the real world, Linux is still a small percentage of the
business.

4) Sorry for the long delay and lack of communication but it will all
make sense soon.

Cory


------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
------------------------------------- 
Reporter, n.: A writer who guesses his way to the truth and dispels it
with a tempest of words. -- Ambrose Bierce, "The Devil's Dictionary" 
------------------------------------- 
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Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[t t. <gam...@gm...>]

On Tue, 30 Nov 2004 10:56:43 -0500, Joe Piolunek <joe...@sn...> wrote:
> There don't seem to have been any updates to the code in CVS for at least 12
> months. hpoj-0.91 was packaged from whatever code was in 

If I had known that, I would not have spent hundreds of dollars on my
now-useless 6110.

> antitrust enforcement, suggests that we can expect MS to be applying pressure
> on HP to force them not to assist Linux.

<harsh>
Are you sure it isn't because upper management is more concerned with
golden parachutes and executive toys than long-term viability of the
company?  I see it as a classic agent/principal conflict of interest.

I don't see MS lurking behind this, because the hostility toward Linux
would be more straightforward at HP if it were.  HP will definitely
get bitten for a lip-service-only policy.  It would probably be better
for them to drop Linux entirely if MS were really capable of forcing
that.  I blame apathy (see above) and bureaucracy (see my letter to
Carly).  As much as I dislike MS's violation of open standards.
</harsh>

> I share your disappointment with HP, but I would still consider getting
> another HP printer, though a more linux-compatible one, if only because HP's
> meager Linux support is better than its competitors'.

Please somebody tell me that this isn't true.

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[Cory M. <cor...@hp...>]

I can't help you if you don't try.

You paid for the hardware and the Windows software, the Linux software
is still free.

I am THE linux support person for all of HPs printing and multifunction
devices worldwide. Sorry if I have not been responsive but Linux is
supposed to be community based and lots of people besides me are quite
capable in assisting you...

Cory
hp linux printing team

On Mon, 2004-11-29 at 18:25 -0200, Roberto Winter wrote:
> Hi,
> 
> It is very interesting that HP supports the linux kernel so vividly
> (just check kernel.org) and yet their printers are close to the worst
> support I have seen since I started using Linux. Even projects that
> are completely free have better response than this. A change of course
> is definitely needed to be taken by HP.... Especially because we are
> paying you when we buy your printers, so the support (and development
> of NEW software/drivers) should be *at least* better than those given
> by free software contributors. I have a psc1210 and so far I can't
> make it work correctly, not that I am trying, I did already and since
> then nothing new happened to the project, so I don't think the printer
> would magically start working if I continued trying.
> 
> Roberto.
> 
> On Mon, 29 Nov 2004 20:16:46 +0000, Laurence Orchard
> <lau...@or...> wrote:
> > On Sat, 2004-11-27 at 04:47, t takahashi wrote:
> > 
> > 
> > > A while back I asked about my HPOJ 6110, which stopped working for me
> > > after a few Debian upgrades.  The debugging output is at
> > > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also
> > > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .
> > >
> > > Is hpoj still being maintained?  Is the 6110 still supported?  Is HP
> > > monitoring this list?  Are any developers here by any chance?  Are  HP
> > > OfficeJets obsolete on Linux and I didn't find out?
> > >
> > > I would really appreciate ANY help, ideas, comments, things to try,
> > > comments about HP or the hpoj project's viability, or
> > > ANYTHING here.  Is there ANY more debugging I can do to help narrow it
> > > down?  If there were, is there anybody there to read it?
> > >
> > > Of course it's free software, and nobody is obligated, but it would
> > > really be great.  I am at the end of my rope, and my former high
> > > degree of respect for HP products has really fizzled away.  I have now
> > > had months of downtime.
> > >
> > > Thanks.
> > >
> > > P.S.  Are there any HP people at all assigned to this project?  Is it
> > > simply dead in the water?  Will I have to throw away my new Officejet,
> > > which worked perfectly for a few weeks then after some Debian upgrades
> > > stopped working, and start with something else?  It's completely
> > > useless to me now, yet it is the most
> > > important thing I do with my computer by far (it helps work around a
> > > disability issue by A LOT but I found no other ADF scanner at this
> > > price and I thought it would be supported so I bought it).
> > >
> > > P.P.S.  If an HP person could comment (even by telling me that I was
> > > foolish to buy it for Linux!), that would help me, since I will then
> > > at least know my prospects for getting it to be anything but a very
> > > large clock with a very small display and a mostly cosmetic tail.
> > >
> > > P.P.S.  Thanks again for any help of any kind.
> > >
> > 
> > Hi
> > 
> > I run a 6110 under Fedora Core 3 without any problems,printing scanning
> > etc.
> > 
> > What sort of problems are you having?
> > 
> > Laurence
> > 
> > 
> > 
> > 
> > -------------------------------------------------------
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> > Read honest & candid reviews on hundreds of IT Products from real users.
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> > 
> > _______________________________________________
> > hpoj-devel mailing list
> > hpo...@li...
> > https://lists.sourceforge.net/lists/listinfo/hpoj-devel
> >
> 
> 
> -------------------------------------------------------
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> Read honest & candid reviews on hundreds of IT Products from real users.
> Discover which products truly live up to the hype. Start reading now. 
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> 
> _______________________________________________
> hpoj-devel mailing list
> hpo...@li...
> https://lists.sourceforge.net/lists/listinfo/hpoj-devel
------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
------------------------------------- 
The world is coming to an end! Repent and return those library books! 
------------------------------------- 
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Re: [hpoj-devel] Future of hpoj

[Cory M. <cor...@hp...>]

On Thu, 2004-11-25 at 16:00 +0100, Kobalt W.I.T. wrote:
> Hi,
> 
> I just recently discovered the hpoj project after I bought a HP LaserJet
> 3030. For me printing and scanning worked right out of the box with
> Mandrake Linux 10.0 and hpoj version 0.91.
> 
> But I tend to send quite a bit of faxes directly from the computer,
> which is not supported by hpoj.
> 
> Version 0.91 was released November 5th, 2003, which is more than a year
> ago. Since then, no news, no updates, no nothing on the project's website.
> 
> I checked this mailing list to find out more, and the last message
> regarding the future of hpoj dates from April 20th, 2004, now over seven
> months ago. This was a message from Cory Meisch with a promise for a new
> alternative to be announced soon.
> 
> I also notice list traffic is declining...
> 
> All of the above this leaves me concerned. What IS the future of hpoj ?
> 
> Cory,
> 
> do you have any updates or news for us HP customers ?
	Check your mail boxes on Friday ;-)

> 
> Don't misunderstand me, I should thank you first for all the support you
> still give via the list.
> 
> It's just that I'm in a difficult position here. I sell complete linux
> solutions to customers, but if they ask, I can't provide them with a
> fully functional multifunction device. Hpoj provides a partial solution,
> but no more than that.
> 
> Additionally, it would be nice to see the list of supported machines
> updated every now and then. Your mail in April indicated that hpoj would
> support all models coming out in summer and fall 2004. But that's a very
> general statement. How much is supported on these machines ?
	We are generating an updated list, right now.

>  For
> example, there was no way figuring out beforehand wether the HP LJ 3030
> I recently bought is supported. I found out by trying, and was lucky.
> But it's really difficult doing business based on speculation like this.
> 
> 
> Please any news on HP's position towards multifunctions on linux would
> be great.
> 	
	Stay tuned...

> 
> Thank you,
> 
> Geert Jan Janssens
------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
------------------------------------- 
You have the power to influence all with whom you come in contact. 
------------------------------------- 
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Re: [hpoj-devel] OT: Fwd: Feedback to Carly

[Cory M. <cor...@hp...>]

Are you having a Linux issue or is this Windows related? I'm sorry that
I have not been more responsive...

Cory
hp linux printing team

On Mon, 2004-11-29 at 23:07 -0700, t takahashi wrote:
> I most likely overdid this, but I had just gone through quite a lot of
> nonsense trying to reach somebody at HP.
> 
> Of course, these addresses might also be Eliza-bots or black holes, so
> I am not holding my breath.
> 
> If you work at HP and are reading this, consider forwarding it to the
> highest level person for whom you have an (internal, real) email
> address.  It might be a career-enhancing move.
> 
> ---------- Forwarded message ----------
> From: t takahashi <gam...@gm...>
> Date: Mon, 29 Nov 2004 22:56:48 -0700
> Subject: Re: Feedback to Carly from t takahashi
> To: External ceo-communication ...
> Cc: com...@hp..., Email ecag <ema...@hp...>
> 
> 
> Thanks for responding to me with a real email address.
> 
> I will write the following with the assumption that somebody there
> really does want to improve the web site and HP service.  Please note
> that my attempts to talk to a real human at HP have not yet succeeded
> otherwise, so I am quite skeptical, but I will take this one last step
> for HP, since it used to be such a great company (and I knew people
> who worked there).
> 
> I am very skeptical that anybody high enough in the hierarchy will
> ever see this to do any good, but here goes:
> 
> For example, on the web site there are no email addresses, so you
> spend far too long filling out an email form, and it asks you to
> confirm by pressing the send button, and there is no send button.
> I am not making this up.
> 
> Then you try to provide feedback, and you get a non-replyable reply
> that sends you to the web page that does not work at all.
> I am not not making this up.
> 
> Or you try the web chat, and half of the characters you type are
> dropped so that it comes out in gibberish, then the chat person (who
> might be an Eliza-like bot pretending to be a human) tells you that
> they only support English (i.e. she or it thought that the gibberish
> was not English) and drops the connection -- I have the transcripts.
> I am not making this up.
> 
> Then Firefox bogs down with HP's Javascript until it is too slow to
> use.  Then every single page has HP "feedback" popups that obscure the
> pages or move.
> 
> Or you try to find your problem, figuring you would read between the
> lines of Windows errors (because they have no useful Linux
> error pages), and they got the link wrong.
> 
> And they don't make it clear whether their "drivers" and other
> downloadable software are or affect firmware in any way, so you can't
> tell whether you could fix a problem in the device itself by using
> them.  You just get a list of downloadables with no real information
> about them.
> 
> After 3 months, I still have a huge paperweight on my desk.  (You call
> it an Officejet 6110, but it has been useless to me ever since 30 days
> after I bought it, making it impossible to return.)
> 
> I was hoping to get a little of that HP service that used to exist,
> since that HP product quality that used to exist no longer does.  (I
> went through 2 others of the same model before buying this one.  I
> should have taken the hint.)
> 
> But instead I hit a web site that got in the way.
> 
> I miss the old HP.
> 
> (Please reply so that I will not swear off HP products or stock forever.)
> 
> Thanks
> 
> 
> -------------------------------------------------------
> SF email is sponsored by - The IT Product Guide
> Read honest & candid reviews on hundreds of IT Products from real users.
> Discover which products truly live up to the hype. Start reading now. 
> http://productguide.itmanagersjournal.com/
> 
> _______________________________________________
> hpoj-devel mailing list
> hpo...@li...
> https://lists.sourceforge.net/lists/listinfo/hpoj-devel
------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
------------------------------------- 
History is the version of past events that people have decided to agree
on. -- Napoleon Bonaparte, "Maxims" 
------------------------------------- 
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Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[Joe P. <joe...@sn...>]

On Tuesday 30 November 2004 12:03, bbales wrote:

<...>

> I also have a PSC1210.  After several months fighting it, I found a small
> note on the hpoj site that the PSC1210 won't print and scan at the same
> time with hpoj-0.91.  They say you need to load the CVS version.

We all really hope that HP is continuing development, as Cory has told us 
here. Other than his statements however, I have seen no evidence they are 
actually doing that.

There don't seem to have been any updates to the code in CVS for at least 12 
months. hpoj-0.91 was packaged from whatever code was in CVS after the last 
update, so 0.91 *is* the latest CVS. Unfortunately, the hpoj project, at 
least as it used to be, shows all the signs of being dead. Someone from HP 
does still visit the gravesite, though.

>
> So I spent three hours trying to get
> cvs -d:pserver:ano...@cv...:/cvsroot/hpoj co hpoj
> to work.  Never get a prompt back and it eventually times out.
> cvs -d:pserver:ano...@cv...:/cvsroot/hpoj login
> asks for a password, but never get prompt back after newline.

The CVS server isn't responding for me either right now. It's probably just a 
temporary problem.


> My previous post (Nov.24) was never answered.

The former head of the hpoj project spent a lot of time helping those who 
wrote to the list with problems. Though David worked at HP, he was forced to 
work on hpoj almost entirely on his own time. He was given access to HP 
internal information that would have been difficult to impossible for 
outsiders to acquire, but the company itself does not appear to me to have 
spent much time or money on this project. It seemed to be a case of "Let it 
happen, but don't *make* it happen."


> This just isn't any way to get Linux onto the desktop. 

HP gained both good will in the community and the profits from printer sales 
to Linux users, but the company may now feel that since it already has those, 
it doesn't need to invest more. I hope that's not the case.

Most of us can see that HP is heavily dependant on maintaining a good business 
relationship with microsoft. We know that MS does not want Linux to be widely 
used on desktop computers. MS's past behavior, coupled with meaningless 
antitrust enforcement, suggests that we can expect MS to be applying pressure 
on HP to force them not to assist Linux.


> I'll bet it will be 
> easier to switch my wife to windows than to get her printer working.

I share your disappointment with HP, but I would still consider getting 
another HP printer, though a more linux-compatible one, if only because HP's 
meager Linux support is better than its competitors'.

A newly introduced HP model that seems to print and scan well with Linux is 
the Photosmart PSC 2610v (currently available for just under $300 US at 
walmart). I bought one of these recently. It's connected directly to my home 
network through its ethernet port. I used 'ptal-init setup' to configure it 
as a jet direct device, and redhat-config-printer (on Fedora Core 1) to set 
up the queue. It works pretty well over my wired/wireless LAN.

Actually, I'm more pleased with how this printer works with Linux than with 
winxp, which it's supposed to be designed for. I'm having problems with HP's 
driver software on our wireless winxp ThinkPad, and haven't found a 
convenient way to use the printer with win95.

-- 
Joe Piolunek

[hpoj-devel] OT: Fwd: Feedback to Carly

[t t. <gam...@gm...>]

I most likely overdid this, but I had just gone through quite a lot of
nonsense trying to reach somebody at HP.

Of course, these addresses might also be Eliza-bots or black holes, so
I am not holding my breath.

If you work at HP and are reading this, consider forwarding it to the
highest level person for whom you have an (internal, real) email
address.  It might be a career-enhancing move.

---------- Forwarded message ----------
From: t takahashi <gam...@gm...>
Date: Mon, 29 Nov 2004 22:56:48 -0700
Subject: Re: Feedback to Carly from t takahashi
To: External ceo-communication ...
Cc: com...@hp..., Email ecag <ema...@hp...>


Thanks for responding to me with a real email address.

I will write the following with the assumption that somebody there
really does want to improve the web site and HP service.  Please note
that my attempts to talk to a real human at HP have not yet succeeded
otherwise, so I am quite skeptical, but I will take this one last step
for HP, since it used to be such a great company (and I knew people
who worked there).

I am very skeptical that anybody high enough in the hierarchy will
ever see this to do any good, but here goes:

For example, on the web site there are no email addresses, so you
spend far too long filling out an email form, and it asks you to
confirm by pressing the send button, and there is no send button.
I am not making this up.

Then you try to provide feedback, and you get a non-replyable reply
that sends you to the web page that does not work at all.
I am not not making this up.

Or you try the web chat, and half of the characters you type are
dropped so that it comes out in gibberish, then the chat person (who
might be an Eliza-like bot pretending to be a human) tells you that
they only support English (i.e. she or it thought that the gibberish
was not English) and drops the connection -- I have the transcripts.
I am not making this up.

Then Firefox bogs down with HP's Javascript until it is too slow to
use.  Then every single page has HP "feedback" popups that obscure the
pages or move.

Or you try to find your problem, figuring you would read between the
lines of Windows errors (because they have no useful Linux
error pages), and they got the link wrong.

And they don't make it clear whether their "drivers" and other
downloadable software are or affect firmware in any way, so you can't
tell whether you could fix a problem in the device itself by using
them.  You just get a list of downloadables with no real information
about them.

After 3 months, I still have a huge paperweight on my desk.  (You call
it an Officejet 6110, but it has been useless to me ever since 30 days
after I bought it, making it impossible to return.)

I was hoping to get a little of that HP service that used to exist,
since that HP product quality that used to exist no longer does.  (I
went through 2 others of the same model before buying this one.  I
should have taken the hint.)

But instead I hit a web site that got in the way.

I miss the old HP.

(Please reply so that I will not swear off HP products or stock forever.)

Thanks

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[bbales <bb...@co...>]

On Monday 29 November 2004 14:25, Roberto Winter wrote:
> I have a psc1210 and so far I can't
> make it work correctly, not that I am trying, I did already and since
> then nothing new happened to the project, so I don't think the printer
> would magically start working if I continued trying.
>
> Roberto.

I also have a PSC1210.  After several months fighting it, I found a small note 
on the hpoj site that the PSC1210 won't print and scan at the same time with 
hpoj-0.91.  They say you need to load the CVS version. 

So I spent three hours trying to get 
cvs -d:pserver:ano...@cv...:/cvsroot/hpoj co hpoj
to work.  Never get a prompt back and it eventually times out.
cvs -d:pserver:ano...@cv...:/cvsroot/hpoj login
asks for a password, but never get prompt back after newline.

My previous post (Nov.24) was never answered.

This just isn't any way to get Linux onto the desktop.  I'll bet it will be 
easier to switch my wife to windows than to get her printer working.
bruce 

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[t t. <gam...@gm...>]

On Mon, 29 Nov 2004 17:54:01 -0500 (EST), James B. Hiller
<jh...@vi...> wrote:
> If you know when you sent the email, take a look for it in the list
> archives.  I'm pretty sure it never actually made it to the list.  

It made it to the gmane group.  (It was probably from another email
account not mine, possibly via gmane's NNTP/NNRP, and went through the
confirmation process successfully, then through hpoj-devel's moderator
approval apparently successfully.)  I took that as confirmation that
it was sent to the list also.  I couldn't find it in the archives in a
brief search, but then I don't understand Yahoo's searching semantics.

(More recently I joined the list directly from this account, and I
sent or confirmed messages from this account.  I have grown attached
to the mya...@gm... feature, which your list software
does not seem to support.  Any mail sent to me with anything after the
+ will work.  See below for more on this.)

> lead HP person doing maintenance coordination; and yes, there is a future
> for your HP AIO and linux.  It's just got a different face than what
> you might have expected if you'd dropped off the list.

I have been monitoring the gmane group for a long time and did read
some of those posts, and I am glad that HP at least expresses intent
to continue to support Linux.  That is probably more than most
companies.

Overall, however (and this is of course not an indictment of
volunteers at all) the impression that I get from more recent activity
is that my AIO is probably going to be useless to me now that I can no
longer return it to the store -- unless somebody can look at the
debugging output.  To be honest, I don't know whether it's hardware or
software or both, although several people said that it must be the
hpoj backend.

(OT: trying to reach HP has been a nightmare; their web site seems to
have been designed to create a maximum of frustration.  For example,
there are no email addresses, so you spend way too long filling out an
email form, and it asks you to confirm, and there is no send button. 
Or you try the web chat, and half of the characters you type are
dropped, then the chat person (who might be an Eliza-like bot
pretending to be a human) tells you that they only support English and
drops the connection -- I have the transcript.  Then Firefox bogs down
with Javascript.  Or you try to find your problem, figuring you would
read between the lines of Windows errors because they have no Linux
error pages, and they got the link wrong.  And they don't make it
clear whether their "drivers" and other downloadable software are or
affect firmware in any way, so you can't tell whether you could fix a
problem in the device itself by using them.  Do they really want
repeat customers?  Why don't they just have a simple HTML page that
says "Thanks for buying our product.  We don't want you to ever have a
real conversation with any of us who is capable of fixing any
problems."  I would like them *more* if they did that. :-()

> Might I recommend that you verify your subscription - something may well
> have happened to it, which would also have held your message in queue and
> also explain why you perceive no activity.  I get several emails 

More recently I subscribed directly using this address.

I get hpoj-devel email here.  But my post was held as a supposed
nonsubscriber.  I assume that there is an administrator who will post
the post or bounce it within a few days at most.

(I suspect that's because I am subscribed as gambarimasu+something and
gmail only lets me send mail as gambarimasu without the +something.  I
would prefer to avoid spam and filter my email by keeping the
subscription as +something if possible, and other than the fact that
my messages have to await moderator approval, this should not affect
anything else AFAIK.)

> name, and you'll likely also find more direct and precise answers
> to your question.  If I recall right, would be mid-spring 04 and late
> summer 04.

I probably read that.  I have no problem at all with infrequent status
or software updates *if* there are no serious bugs.  A latest update
of half a year ago would be splendid if I didn't have a huge
paperweight on my desk :-).  That colors my perception of the
project's future viability.  Perhaps it is incorrect to let my
perception be colored like that, but it does not comfort me to know
that I am one of only a few people who have the problem.

Of course volunteers are volunteers and they don't have to do anything
at all, but I am so desperate in this matter that if I could I would
buy another scanner (any recommendations for very cheap, reliable,
non-HP, ADF, Linux scanners?  ARE there any such scanners?  Of course,
it would be ideal if the 6110 were fixed instead.).

> I'd give you more data here, but as you asked for it from an HP person
> (and that's the proper pedigree to be asking for), and as it's 

I'll accept help and comments from anybody, and your data are likely
to be useful, so please feel free to fire away.  I'm skeptical of HP
now, but it would be great if some technical people there would
comment.

Thanks for your reply.  It makes me feel listened-to.  :-)

P.S.  It looks like I violated email convention by paraphrasing the
old Subject: line in the (was: ...) instead of putting it there
verbatim.  Didn't mean to.

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[t t. <gam...@gm...>]

On Mon, 29 Nov 2004 16:23:47 +0000, Laurence Orchard
<lau...@te...> wrote:
> What sort of problems are you having?

Please see http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .  That way
everything can be kept in the same place.

Thanks.

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[James B. H. <jh...@vi...>]

Hi!

> A while back I asked about my HPOJ 6110, which stopped working for me

[snip a lot]

If you know when you sent the email, take a look for it in the list
archives.  I'm pretty sure it never actually made it to the list.  The
only posts that concern a 6110 at all during the last year go back to
two other people, and all were answered by someone.

The shortest of answers to your questions is, yes, hpoj is being maintained;
no, it's not with the same level of energy as it once was; yes, this has
been explained in several emails by Cory Meisch, the list maintainer and
lead HP person doing maintenance coordination; and yes, there is a future
for your HP AIO and linux.  It's just got a different face than what
you might have expected if you'd dropped off the list.

Might I recommend that you verify your subscription - something may well
have happened to it, which would also have held your message in queue and
also explain why you perceive no activity.  I get several emails per day,
questions and answers; and I personally have prompted Cory to explain
futures to those on the list - and he has.  That you've not seen any of
that implies that, if you thought you were subscribed, maybe you in fact
were not.

You might also do a quick archive search on my last name and Cory's last
name, and you'll likely also find more direct and precise answers
to your question.  If I recall right, would be mid-spring 04 and late
summer 04.

I'd give you more data here, but as you asked for it from an HP person
(and that's the proper pedigree to be asking for), and as it's already
present on the list, hopefully you'll get better insight from finding
that.

jbh

[hpoj-devel] Re: HP LJ 3330 scanning problem.

[Charlie <kar...@fe...>]

 >
 > ------------------------------------------------------------------------
 >
 > Betreff:
 > [hpoj-devel] HP LJ 3330 scanning problem.
 > Von:
 > MZM <ma...@na...>
 > Datum:
 > Wed, 24 Nov 2004 14:39:38 +0200
 > An:
 > hpo...@li...
 >
 >
 >Hi,
 >
 >I connected my new HP LaserJet 3330 MPF to my new Gentoo box with
 >USB cable. I followed documentation found on hpoj page and all was
 >fine until I started to set up scanning. Printing works fine with
 >CUPS, but scanning always fails.
 >
 >I collected some info in attachment. Hope that will help to find out
 >the problem.
 >
 >Any ideas or additional info requests?
 >
 >TNX,
 >MZM.
 >
 >
 >
 >
did you try a direct  ?

xsane hpoj:mlc:usb:HP_LaserJet_3330 &

charlie

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[Roberto W. <rhw...@gm...>]

Hi,

It is very interesting that HP supports the linux kernel so vividly
(just check kernel.org) and yet their printers are close to the worst
support I have seen since I started using Linux. Even projects that
are completely free have better response than this. A change of course
is definitely needed to be taken by HP.... Especially because we are
paying you when we buy your printers, so the support (and development
of NEW software/drivers) should be *at least* better than those given
by free software contributors. I have a psc1210 and so far I can't
make it work correctly, not that I am trying, I did already and since
then nothing new happened to the project, so I don't think the printer
would magically start working if I continued trying.

Roberto.

On Mon, 29 Nov 2004 20:16:46 +0000, Laurence Orchard
<lau...@or...> wrote:
> On Sat, 2004-11-27 at 04:47, t takahashi wrote:
> 
> 
> > A while back I asked about my HPOJ 6110, which stopped working for me
> > after a few Debian upgrades.  The debugging output is at
> > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also
> > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .
> >
> > Is hpoj still being maintained?  Is the 6110 still supported?  Is HP
> > monitoring this list?  Are any developers here by any chance?  Are  HP
> > OfficeJets obsolete on Linux and I didn't find out?
> >
> > I would really appreciate ANY help, ideas, comments, things to try,
> > comments about HP or the hpoj project's viability, or
> > ANYTHING here.  Is there ANY more debugging I can do to help narrow it
> > down?  If there were, is there anybody there to read it?
> >
> > Of course it's free software, and nobody is obligated, but it would
> > really be great.  I am at the end of my rope, and my former high
> > degree of respect for HP products has really fizzled away.  I have now
> > had months of downtime.
> >
> > Thanks.
> >
> > P.S.  Are there any HP people at all assigned to this project?  Is it
> > simply dead in the water?  Will I have to throw away my new Officejet,
> > which worked perfectly for a few weeks then after some Debian upgrades
> > stopped working, and start with something else?  It's completely
> > useless to me now, yet it is the most
> > important thing I do with my computer by far (it helps work around a
> > disability issue by A LOT but I found no other ADF scanner at this
> > price and I thought it would be supported so I bought it).
> >
> > P.P.S.  If an HP person could comment (even by telling me that I was
> > foolish to buy it for Linux!), that would help me, since I will then
> > at least know my prospects for getting it to be anything but a very
> > large clock with a very small display and a mostly cosmetic tail.
> >
> > P.P.S.  Thanks again for any help of any kind.
> >
> 
> Hi
> 
> I run a 6110 under Fedora Core 3 without any problems,printing scanning
> etc.
> 
> What sort of problems are you having?
> 
> Laurence
> 
> 
> 
> 
> -------------------------------------------------------
> SF email is sponsored by - The IT Product Guide
> Read honest & candid reviews on hundreds of IT Products from real users.
> Discover which products truly live up to the hype. Start reading now.
> http://productguide.itmanagersjournal.com/
> 
> _______________________________________________
> hpoj-devel mailing list
> hpo...@li...
> https://lists.sourceforge.net/lists/listinfo/hpoj-devel
>

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[Laurence O. <lau...@or...>]

On Sat, 2004-11-27 at 04:47, t takahashi wrote:
> A while back I asked about my HPOJ 6110, which stopped working for me
> after a few Debian upgrades.  The debugging output is at
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also 
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .
> 
> Is hpoj still being maintained?  Is the 6110 still supported?  Is HP
> monitoring this list?  Are any developers here by any chance?  Are  HP
> OfficeJets obsolete on Linux and I didn't find out?
> 
> I would really appreciate ANY help, ideas, comments, things to try,
> comments about HP or the hpoj project's viability, or
> ANYTHING here.  Is there ANY more debugging I can do to help narrow it
> down?  If there were, is there anybody there to read it?
> 
> Of course it's free software, and nobody is obligated, but it would
> really be great.  I am at the end of my rope, and my former high
> degree of respect for HP products has really fizzled away.  I have now
> had months of downtime.
> 
> Thanks.
> 
> P.S.  Are there any HP people at all assigned to this project?  Is it
> simply dead in the water?  Will I have to throw away my new Officejet,
> which worked perfectly for a few weeks then after some Debian upgrades
> stopped working, and start with something else?  It's completely
> useless to me now, yet it is the most
> important thing I do with my computer by far (it helps work around a
> disability issue by A LOT but I found no other ADF scanner at this
> price and I thought it would be supported so I bought it).
> 
> P.P.S.  If an HP person could comment (even by telling me that I was
> foolish to buy it for Linux!), that would help me, since I will then
> at least know my prospects for getting it to be anything but a very
> large clock with a very small display and a mostly cosmetic tail.
> 
> P.P.S.  Thanks again for any help of any kind.
> 

Hi

I run a 6110 under Fedora Core 3 without any problems,printing scanning
etc.

What sort of problems are you having?

Laurence

Re: [hpoj-devel] Is ANYBODY there? (was: i/o error)

[Laurence O. <Lau...@te...>]

On Sat, 2004-11-27 at 04:47, t takahashi wrote:
> A while back I asked about my HPOJ 6110, which stopped working for me
> after a few Debian upgrades.  The debugging output is at
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also 
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .
> 
> Is hpoj still being maintained?  Is the 6110 still supported?  Is HP
> monitoring this list?  Are any developers here by any chance?  Are  HP
> OfficeJets obsolete on Linux and I didn't find out?
> 
> I would really appreciate ANY help, ideas, comments, things to try,
> comments about HP or the hpoj project's viability, or
> ANYTHING here.  Is there ANY more debugging I can do to help narrow it
> down?  If there were, is there anybody there to read it?
> 
> Of course it's free software, and nobody is obligated, but it would
> really be great.  I am at the end of my rope, and my former high
> degree of respect for HP products has really fizzled away.  I have now
> had months of downtime.
> 
> Thanks.
> 
> P.S.  Are there any HP people at all assigned to this project?  Is it
> simply dead in the water?  Will I have to throw away my new Officejet,
> which worked perfectly for a few weeks then after some Debian upgrades
> stopped working, and start with something else?  It's completely
> useless to me now, yet it is the most
> important thing I do with my computer by far (it helps work around a
> disability issue by A LOT but I found no other ADF scanner at this
> price and I thought it would be supported so I bought it).
> 
> P.P.S.  If an HP person could comment (even by telling me that I was
> foolish to buy it for Linux!), that would help me, since I will then
> at least know my prospects for getting it to be anything but a very
> large clock with a very small display and a mostly cosmetic tail.
> 
> P.P.S.  Thanks again for any help of any kind.
> 

Hi

I run a 6110 under Fedora Core 3 without any problems,printing scanning
etc.

What sort of problems are you having?

Laurence

[hpoj-devel] Is ANYBODY there? (was: i/o error)

[t t. <gam...@gm...>]

A while back I asked about my HPOJ 6110, which stopped working for me
after a few Debian upgrades.  The debugging output is at
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also 
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .

Is hpoj still being maintained?  Is the 6110 still supported?  Is HP
monitoring this list?  Are any developers here by any chance?  Are  HP
OfficeJets obsolete on Linux and I didn't find out?

I would really appreciate ANY help, ideas, comments, things to try,
comments about HP or the hpoj project's viability, or
ANYTHING here.  Is there ANY more debugging I can do to help narrow it
down?  If there were, is there anybody there to read it?

Of course it's free software, and nobody is obligated, but it would
really be great.  I am at the end of my rope, and my former high
degree of respect for HP products has really fizzled away.  I have now
had months of downtime.

Thanks.

P.S.  Are there any HP people at all assigned to this project?  Is it
simply dead in the water?  Will I have to throw away my new Officejet,
which worked perfectly for a few weeks then after some Debian upgrades
stopped working, and start with something else?  It's completely
useless to me now, yet it is the most
important thing I do with my computer by far (it helps work around a
disability issue by A LOT but I found no other ADF scanner at this
price and I thought it would be supported so I bought it).

P.P.S.  If an HP person could comment (even by telling me that I was
foolish to buy it for Linux!), that would help me, since I will then
at least know my prospects for getting it to be anything but a very
large clock with a very small display and a mostly cosmetic tail.

P.P.S.  Thanks again for any help of any kind.

[hpoj-devel] Photo printing with G85

[Roland D. <rol...@gm...>]

Hi, I have an HP OfficeJet G85 hooked up to a system running Debian Sarge with
hpoj 0.91-3, hpijs 1.7-1 and CUPS 1.1.20final+rc1-10.  For the most
part, printing
(and scanning) work great, but I'm having trouble with photo printing.

I have been able to print 4x6 photo quality images onto photo paper using a
command line like

    jpegtopnm x.jpg | pnmtops -imagewidth 4 -imageheight 6 -width 4
-height 6 | lpr

however this leaves some white border around the edges of the paper.

I do have 4x6 photo paper with tear-off edges, but I have never been able to get
the image positioned correctly to do full bleed printing (the image is
either cut
off or so far off that a lot of it falls onto the tear-off edges).

I also have not been able to print onto 8x10 photo paper -- only a 4x6 piece of
the image gets printed.

Does anyone have any suggestions on a better way to print photos?

Thanks,
  Roland

[hpoj-devel] Future of hpoj

[Kobalt W.I.T. <Kob...@pa...>]

Hi,

I just recently discovered the hpoj project after I bought a HP LaserJet
3030. For me printing and scanning worked right out of the box with
Mandrake Linux 10.0 and hpoj version 0.91.

But I tend to send quite a bit of faxes directly from the computer,
which is not supported by hpoj.

Version 0.91 was released November 5th, 2003, which is more than a year
ago. Since then, no news, no updates, no nothing on the project's website.

I checked this mailing list to find out more, and the last message
regarding the future of hpoj dates from April 20th, 2004, now over seven
months ago. This was a message from Cory Meisch with a promise for a new
alternative to be announced soon.

I also notice list traffic is declining...

All of the above this leaves me concerned. What IS the future of hpoj ?

Cory,

do you have any updates or news for us HP customers ?

Don't misunderstand me, I should thank you first for all the support you
still give via the list.

It's just that I'm in a difficult position here. I sell complete linux
solutions to customers, but if they ask, I can't provide them with a
fully functional multifunction device. Hpoj provides a partial solution,
but no more than that.

Additionally, it would be nice to see the list of supported machines
updated every now and then. Your mail in April indicated that hpoj would
support all models coming out in summer and fall 2004. But that's a very
general statement. How much is supported on these machines ? For
example, there was no way figuring out beforehand wether the HP LJ 3030
I recently bought is supported. I found out by trying, and was lucky.
But it's really difficult doing business based on speculation like this.


Please any news on HP's position towards multifunctions on linux would
be great.


Thank you,

Geert Jan Janssens
-- 
Kobalt W.I.T.
Web & Information Technology
Brusselsesteenweg 152
1850 Grimbergen

Tel  : +32 479 339 655
Email: kobaltwit-at-pandora-dot-be

[hpoj-devel] PSC 1210 - can scan, but not print

[bbales <bb...@co...>]

Somewhere I'm missing something.  I can scan, but can't print.  Running RedHat 
9.0.  Printer is HP PSC1210 and I had previously set it up on another older 
and slower RH 9 system and it printed and scanned.

installed libusb-0.1.6-3
installed libusb-devel-0.1.6-3
installed hpijs-1.6.1-1
installed hpoj-0.91-1

as root, /usr/local/sbin/ptal-init setup

in cups (http://localhost:631)  select "add a printer" and select the device:

[betty@betty log]$ ptal-device
mlc:usb:psc1200
[betty@betty log]$ ptal-devid
MFG:Hewlett-Packard;MDL:psc 1200
series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN:CN42QG301Y5H;S:0380008000820000002c1481061c
2501061;
[betty@betty log]$ ptal-print `ptal-device` </dev/null
ptal-print: connecting to device "mlc:usb:psc1200"...  successful.
[betty@betty log]$ ptal-connect `ptal-device` -service ECHO
ptal-connect: connecting to device "mlc:usb:psc1200"...  successful.
goneaway
goneaway			
blahblah
blahblah

[betty@betty log]$ su
Password:
[root@betty log]# ptal-init start

Stopping the HP OfficeJet Linux driver.
Starting the HP OfficeJet Linux driver.
    mlc:usb:psc1200

[root@betty log]#

Try to print a test page with http://localhost:631  and get:
Could not connect to remote server.
http://betty:631/printers/psd1200?op=print-test-page

In a shell, I try "lpr testing " and it comes back with the prompt like it 
sent it, but nothing from the printer and
"lpq"  gives me
"psc1200 is ready     no entries"

/var/log/messages says "psc1200 successfully initialized"

bruce

[hpoj-devel] HP LJ 3330 scanning problem.

[MZM <ma...@na...>]

Hi, 
 
I connected my new HP LaserJet 3330 MPF to my new Gentoo box with 
USB cable. I followed documentation found on hpoj page and all was 
fine until I started to set up scanning. Printing works fine with 
CUPS, but scanning always fails. 
 
I collected some info in attachment. Hope that will help to find out 
the problem. 
 
Any ideas or additional info requests? 
 
TNX, 
MZM. 

Re: [hpoj-devel] ptalChannelOpen failed

[Andrew B. <an...@si...>]

Problem is resolved.

There was an application on another machine continually spewing a 
corrupt print job to the printer.  Once the queue was cleared and the 
driver restarted the printer was back to normal.

Thanks

Andy

Cory Meisch wrote:

>What version of hpijs are you running? Current versions of hpijs do not
>support RH 8 or earlier.
>
>Cory
>hp linux printing team
>
>On Fri, 2004-11-19 at 15:43 +1100, Andrew Bergman wrote:
>  
>
>>Hi,
>>
>>I am having issues with our HP Officejet D145 printer on Redhat 7.2 
>>using HPOJ and LPD.
>>
>>We are getting continuous printouts of a document containing only a ? or 
>>two in the corner of the page, and cannot cancel it from the printer and 
>>there is no print job in the lpd queue.
>>
>>What makes me think it may be an issue with the print server side is 
>>that I am getting the following message continuously in /var/log/messages:
>>
>>Nov 19 15:11:55 phobos ptal-printd: ptal-printd(mlc:usb:0): 
>>ptalChannelOpen failed!  Will delay and retry.
>>
>>I have tried restarting lpd as well as restarting ptal-init with no 
>>joy.  As far as everyone here is aware it was working fine and then got 
>>into the state it is in now with no changes being made to the 
>>configuration whatsoever.
>>
>>Any help is appreciated
>>
>>Andy
>>
>>    
>>
>------------------------------------ 
>Cory Meisch  
>HP Linux Test Technician 
>(360) 212-7009 
>------------------------------------- 
>I know the answer! The answer lies within the heart of all mankind! The
>answer is twelve? I think I'm in the wrong building. -- Charles Schulz 
>------------------------------------- 
>****** Current Weather for Portland, OR ****** 
>Temperature: 48.9 F 
>Conditions: light rain; mist and overcast
>
>
>-------------------------------------------------------
>SF email is sponsored by - The IT Product Guide
>Read honest & candid reviews on hundreds of IT Products from real users.
>Discover which products truly live up to the hype. Start reading now. 
>http://productguide.itmanagersjournal.com/
>
>_______________________________________________
>hpoj-devel mailing list
>hpo...@li...
>https://lists.sourceforge.net/lists/listinfo/hpoj-devel
>
>  
>

-- 
"You see, wire telegraph is a kind of a very, very long cat. You pull 
his tail in New York and his head is meowing in Los Angeles. Do you 
understand this? And radio operates exactly the same way: you send 
signals here, they receive them there. The only difference is that
there is no cat."

Re: [hpoj-devel] Re: Problem with officejet 5510

[Cory M. <cor...@hp...>]

This might be a cups PPD problem. Can you try picking a different model
name?

Cory
hp linux printing team

On Sun, 2004-11-21 at 13:48 +0100, Jose Luis Labarta wrote:
> My /var/log/cups/error.log when i try to print from cups a test page 
> with debug level
> 
> D [21/Nov/2004:13:41:28 +0100] [Job 14] slowcollate=0, slowduplex=0, 
> sloworder=0
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%BoundingBox: 0 0 612 792
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%Pages: 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%LanguageLevel: 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%DocumentData: Clean7Bit
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%DocumentSuppliedResources: 
> procset testprint/1.0
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%DocumentNeededResources: 
> font Helvetica Helvetica-Bold Times-Roman
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%Creator: Michael Sweet, Easy 
> Software Products
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%CreationDate: May 11, 1999
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%Title: Test Page
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%EndComments
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%BeginProlog
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%BeginResource procset 
> testprint 1.1 0
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%EndResource
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%EndProlog
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%Page: 1 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%Page: 1 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14] pw = 575.6, pl = 797.0
> D [21/Nov/2004:13:41:28 +0100] [Job 14] PageLeft = 9.7, PageRight = 585.3
> D [21/Nov/2004:13:41:28 +0100] [Job 14] PageTop = 833.0, PageBottom = 36.0
> D [21/Nov/2004:13:41:28 +0100] [Job 14] PageWidth = 595.0, PageLength = 
> 842.0
> D [21/Nov/2004:13:41:28 +0100] CloseClient() 7
> D [21/Nov/2004:13:41:28 +0100] ReadClient() 5 GET /favicon.ico HTTP/1.1
> D [21/Nov/2004:13:41:28 +0100] SendError() 5 code=404 (Not Found)
> D [21/Nov/2004:13:41:28 +0100] CloseClient() 5
> D [21/Nov/2004:13:41:28 +0100] [Job 14] ptal-connect: connecting to 
> device "mlc:usb:officejet_5500_series"...  successful.
> D [21/Nov/2004:13:41:28 +0100] [Job 14] foomatic-rip version $Revision: 
> 3.48 $ running...
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Parsing PPD file ...
> D [21/Nov/2004:13:41:28 +0100] [Job 14] *cupsFilter: 
> "application/vnd.cups-postscript 0 foomatic-rip"
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option ColorSpace
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option Resolution
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option PageSize
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option PageRegion
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option Model
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option PrintoutMode
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option ImageableArea
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option PaperDimension
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option Quality
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Added option Font
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Parameter Summary
> D [21/Nov/2004:13:41:28 +0100] [Job 14] -----------------
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Spooler: cups
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Printer: oficejet
> D [21/Nov/2004:13:41:28 +0100] [Job 14] PPD file: /etc/cups/ppd/oficejet.ppd
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Printer model: HP OfficeJet 5500 
> Foomatic/hpijs (recommended)
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Job title: Test Page
> D [21/Nov/2004:13:41:28 +0100] [Job 14] File(s) to be printed:
> D [21/Nov/2004:13:41:28 +0100] [Job 14] <STDIN>
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 
> ================================================
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] File: <STDIN>
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 
> ================================================
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Reading PostScript input ...
> D [21/Nov/2004:13:41:28 +0100] [Job 14] --> This document is DSC-conforming!
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] -----------
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%BeginProlog
> D [21/Nov/2004:13:41:28 +0100] [Job 14] 0 %%EOF
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Saw EOF!
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%EndProlog
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] -----------
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%BeginSetup
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Inserting PostScript code for 
> CUPS' page accounting
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%BeginFeature: 
> *PrintoutMode Normal
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Option: PrintoutMode=Normal --> 
> Setting option
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %% 
> FoomaticRIPOptionSetting: PrintoutMode=Normal
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Option: PrintoutMode=Normal --> 
> Setting option
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%BeginFeature: *Quality 
> FromPrintoutMode
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Option: Quality=FromPrintoutMode 
> --> Setting option
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %% 
> FoomaticRIPOptionSetting: Quality=@PrintoutMode
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Option: Quality=FromPrintoutMode 
> --> Setting option
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%BeginFeature: *PageSize A4
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Option: PageSize=A4 --> Setting 
> option
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %% 
> FoomaticRIPOptionSetting: PageSize=A4
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Option: PageSize=A4 --> Setting 
> option
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found: %%EndSetup
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] -----------
> D [21/Nov/2004:13:41:28 +0100] [Job 14] New page:  1 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Inserting option code into 
> "PageSetup" section.
> D [21/Nov/2004:13:41:28 +0100] [Job 14] No page header or page header 
> not DSC-conforming
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Stopping search for page header 
> options
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Found:
> D [21/Nov/2004:13:41:28 +0100] [Job 14] pageHeight sub            % Move 
> down...
> D [21/Nov/2004:13:41:28 +0100] [Job 14] --> Output goes directly to the 
> renderer now.
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Starting renderer
> D [21/Nov/2004:13:41:28 +0100] [Job 14] JCL: <job data>
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] renderer PID kid4=17603
> D [21/Nov/2004:13:41:28 +0100] [Job 14] renderer command: gs -q -dBATCH 
> -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs 
> -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="deskjet 3600" 
> -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 -r300 
> -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=1 
> -dIjsUseOutputFD -sOutputFile=- -
> D [21/Nov/2004:13:41:28 +0100] [Job 14] foomatic-gswrapper: gs '-dBATCH' 
> '-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' 
> '-sIjsServer=hpijs' '-sDeviceManufacturer=HEWLETT-PACKARD' 
> '-sDeviceModel=deskjet 3600' '-dDEVICEWIDTHPOINTS=595' 
> '-dDEVICEHEIGHTPOINTS=842' '-r300' 
> '-sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=1' 
> '-dIjsUseOutputFD' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2
> D [21/Nov/2004:13:41:28 +0100] [Job 14] unable to set device=deskjet 
> 3600, err=16
> D [21/Nov/2004:13:41:28 +0100] [Job 14] **** Unable to open the initial 
> device, quitting.
> D [21/Nov/2004:13:41:28 +0100] [Job 14] unable to read client data err=-2
> D [21/Nov/2004:13:41:28 +0100] [Job 14] renderer return value: 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14] renderer received signal: 1
> D [21/Nov/2004:13:41:28 +0100] [Job 14]
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Closing renderer
> D [21/Nov/2004:13:41:28 +0100] [Job 14] tail process done writing data 
> to STDOUT
> D [21/Nov/2004:13:41:28 +0100] [Job 14] KID4 finished
> D [21/Nov/2004:13:41:28 +0100] [Job 14] KID4 exited with status 0
> D [21/Nov/2004:13:41:28 +0100] [Job 14] KID3 exited with status 3
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Renderer exit stat: 3
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Process dying with "Possible 
> error on renderer command line or PostScript error. Check options.", 
> exit stat: 3
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Possible error on renderer 
> command line or PostScript error. Check options.
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Renderer process finished
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Killing process 17602 (KID3)
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Process dying with "Error 
> closing renderer", exit stat: 3
> D [21/Nov/2004:13:41:28 +0100] [Job 14] Error closing renderer
> E [21/Nov/2004:13:41:28 +0100] PID 17596 stopped with status 3!
> D [21/Nov/2004:13:41:28 +0100] UpdateJob: job 14, file 0 is complete.
> D [21/Nov/2004:13:41:28 +0100] CancelJob: id = 14
> D [21/Nov/2004:13:41:28 +0100] StopJob: id = 14, force = 0
> D [21/Nov/2004:13:41:28 +0100] StopJob: printer state is 3
> D [21/Nov/2004:13:41:30 +0100] AcceptClient: 5 from localhost:631.
> D [21/Nov/2004:13:41:30 +0100] ReadClient() 5 GET /printers/oficejet 
> HTTP/1.1
> D [21/Nov/2004:13:41:30 +0100] CGI /usr/lib/cups/cgi-bin/printers.cgi 
> started - PID = 17612
> I [21/Nov/2004:13:41:30 +0100] Started 
> "/usr/lib/cups/cgi-bin/printers.cgi" (pid=17612)
> D [21/Nov/2004:13:41:30 +0100] SendCommand: 5 file=8
> D [21/Nov/2004:13:41:31 +0100] AcceptClient: 7 from localhost:631.
> D [21/Nov/2004:13:41:31 +0100] ReadClient() 7 POST / HTTP/1.1
> D [21/Nov/2004:13:41:31 +0100] ProcessIPPRequest: 7 status_code=1
> D [21/Nov/2004:13:41:31 +0100] ReadClient() 7 POST / HTTP/1.1
> D [21/Nov/2004:13:41:31 +0100] ProcessIPPRequest: 7 status_code=1
> D [21/Nov/2004:13:41:31 +0100] ReadClient() 7 POST / HTTP/1.1
> D [21/Nov/2004:13:41:31 +0100] ProcessIPPRequest: 7 status_code=1
> D [21/Nov/2004:13:41:31 +0100] CloseClient() 7
> D [21/Nov/2004:13:41:31 +0100] ReadClient() 5 GET /favicon.ico HTTP/1.1
> D [21/Nov/2004:13:41:31 +0100] SendError() 5 code=404 (Not Found)
> D [21/Nov/2004:13:41:31 +0100] CloseClient() 5
> 
> 
> 
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------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
------------------------------------- 
Dawn, n.: The time when men of reason go to bed. -- Ambrose Bierce, "The
Devil's Dictionary" 
------------------------------------- 
****** Current Weather for Portland, OR ****** 
Temperature: 48.9 F 
Conditions: light rain; mist and overcast

Re: [hpoj-devel] ptalChannelOpen failed

[Cory M. <cor...@hp...>]

What version of hpijs are you running? Current versions of hpijs do not
support RH 8 or earlier.

Cory
hp linux printing team

On Fri, 2004-11-19 at 15:43 +1100, Andrew Bergman wrote:
> Hi,
> 
> I am having issues with our HP Officejet D145 printer on Redhat 7.2 
> using HPOJ and LPD.
> 
> We are getting continuous printouts of a document containing only a ? or 
> two in the corner of the page, and cannot cancel it from the printer and 
> there is no print job in the lpd queue.
> 
> What makes me think it may be an issue with the print server side is 
> that I am getting the following message continuously in /var/log/messages:
> 
> Nov 19 15:11:55 phobos ptal-printd: ptal-printd(mlc:usb:0): 
> ptalChannelOpen failed!  Will delay and retry.
> 
> I have tried restarting lpd as well as restarting ptal-init with no 
> joy.  As far as everyone here is aware it was working fine and then got 
> into the state it is in now with no changes being made to the 
> configuration whatsoever.
> 
> Any help is appreciated
> 
> Andy
> 
------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
------------------------------------- 
I know the answer! The answer lies within the heart of all mankind! The
answer is twelve? I think I'm in the wrong building. -- Charles Schulz 
------------------------------------- 
****** Current Weather for Portland, OR ****** 
Temperature: 48.9 F 
Conditions: light rain; mist and overcast