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[Hplip-help] hplip 1.6.6a: unable to print
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From: Holger M. <Hol...@wi...> - 2006-07-30 19:51:31
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Hi,
after upgrading hplip to version 1.6.6a, I encountered the problem that
I am not anymore able to print from my HP Photosmart 7660 printer,
despite
the fact that the printer is visible by usbview. As you can see below
hpiod is complaining about an invalid claim_interface. Moreover,
some hpiod processes still hanging on /proc/bus/usb, which cannot
be killed with 'kill -9 pid'.
Some information related to my system can be found at the end
of the e-mail.
Thanks in advance for your kind assistance.
With best regards,
Holger Meinhardt
######################################################################
Output from /var/log/messges
Jul 30 14:55:44 xxx hpiod: invalid claim_interface
hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6: Device or resource
busy io/hpiod/device.cpp 603
Jul 30 14:57:14 xxx python: hp-info[18904] error: Error opening device
(Unknown internal error). Exiting.
hp-align[18985] error: Device is busy or in an error state. Please
check device and try again.
Here is the complete output I can get under hp-info -ldebug
hp-info[7014]: debug: (xmit) Sending data on channel (3)
hp-info[7014]: debug:
'msg=probedevicesfiltered\nfilter=none\nbus=cups,par,usb\nformat=cups\ntimeout=5\nttl=4\n'
hp-info[7014]: debug: (xmit) Reading data on channel (3)
hp-info[7014]: debug:
'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=none\nlength=222\ndata:\nhp:/usb/photosmart_7600_series?serial=MY4463J0YSP6 "HP photosmart 7600 series" "HP photosmart 7600 series USB MY4463J0YSP6 HPLIP" "MFG:HP;MDL:photosmart 7600 series;CLS:PRINTER;DES:photosmart 7600
series;SN:MY4463J0YSP6;"\n'
hp-info[7014]: debug: ['hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6']
hp-info[7014]: debug: [<cupsext.Printer object at 0x4062eed0>,
<cupsext.Printer object at 0x4062ef20>, <cupsext.Printer object at
0x4062eef8>, <cupsext.Printer object at 0x4062ef48>, <cupsext.Printer
object at 0x4062ef70>, <cupsext.Printer object at 0x4062ee80>]
Using device: hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6
hp-info[7014]: debug: URI: backend=hp, is_hp=True, bus=usb,
model=photosmart_7600_series, serial=MY4463J0YSP6, dev=, host=, port=1
hp-info[7014]: debug: Model/UI model: photosmart_7600_series/HP
Photosmart 7600 series
hp-info[7014]: debug: hpiod socket: 5
hp-info[7014]: debug: hpssd socket: 6
hp-info[7014]: debug: (xmit) Sending data on channel (6)
hp-info[7014]: debug:
'msg=setalerts\nusername=root\nemail-from-address=\nemail-to-addresses=\nemail-alerts=\n'
hp-info[7014]: debug: (xmit) Reading data on channel (6)
hp-info[7014]: debug: 'msg=setalertsresult\nresult-code=0\n'
hp-info[7014]: debug: (xmit) Sending data on channel (6)
hp-info[7014]: debug:
'msg=querymodel\ndevice-uri=hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6\n'
hp-info[7014]: debug: (xmit) Reading data on channel (6)
hp-info[7014]: debug:
'msg=querymodelresult\ncopy-type=0\nscan-type=0\nfax-type=0\nr0-agent3-sku=58
(C6658A)\ntech-type=2\nio-support=2\npcard-type=1\nr0-agent2-type=2\nio-mode=1\nr0-agent1-sku=56 (C6656A)\nr0-agent4-kind=3\ncase-model-model1=Photosmart 7660\ncase-model-model2=Photosmart 7665\nr0-agent2-sku=57 (C6657A)\ncolor-cal-type=3\nr0-agent3-kind=3\npanel-check-type=0\ntech-class=DJGenericVIP\nstatus-dynamic-counters=0\npq-diag-type=0\nclean-type=1\nr0-agent1-type=1\nresult-code=0\nalign-type=1\nr0-agent4-type=10\nicon=default_photosmart.png\nstatus-battery-check=0\nsupport-type=2\nio-control=0\nlinefeed-cal-type=0\nstatus-type=2\nio-mfp-mode=2\nembedded-server-type=0\nr0-agent3-type=3\nr0-agent2-kind=3\nio-scan-port=0\nr0-agent4-sku=59
(C9359A)\nr0-agent1-kind=3\n'
hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6
hp-info[7014]: debug: Opening device:
hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6
hp-info[7014]: debug: (xmit) Sending data on channel (5)
hp-info[7014]: debug:
'msg=deviceopen\nio-mode=1\nio-scan-port=0\ndevice-uri=hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6\nio-control=0\nio-mfp-mode=2\n'
hp-info[7014]: debug: (xmit) Reading data on channel (5)
hp-info[7014]: debug: 'msg=DeviceOpenResult\nresult-code=0\ndevice-id=1\n'
hp-info[7014]: debug: device-id=1
hp-info[7014]: debug: Opened device: hp
(backend=hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6,is_hp=True,bus=usb,model=photosmart_7600_series,dev=,serial=MY4463J0YSP6,host=,port=1)
hp-info[7014]: debug: (xmit) Sending data on channel (5)
hp-info[7014]: debug: 'msg=deviceid\ndevice-id=1\n'
hp-info[7014]: debug: Exception: 99 (Unknown internal error)
error: Error opening device (Unknown internal error). Exiting.
hp-check
HP Linux Imaging and Printing System (ver. 1.6.6a)
Dependency/Version Check Utility ver. 2.1
Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Basic system info...
--> Linux xxx 2.6.5-rc2-aa2 #1 Fri Sep 24 18:48:47 CEST 2004 i686 unknown
Currently installed version...
--> 1.6.6a
Checking Python version...
--> Version 2.4--> Version 2.4.3 installed.
--> OK
Checking for user interface dependencies...
Checking for SIP...
--> OK
Checking for PyQt...
--> OK
Checking Qt version...
--> Version 3.3.6 installed.
--> OK
Checking SIP version...
--> Version 4.4.5 installed
--> OK
Checking PyQt version...
--> Version 3.16.0 installed.
--> OK
Checking for library dependencies...
Checking for libnetsnmp...
--> OK
Checking for libjpeg...
--> OK
Checking for libusb...
--> OK
Checking for libcrypto...
--> OK
Checking for libpthread...
--> OK
Checking for application dependencies...
Checking ghostscript...
--> Version 8.15.2
Checking gcc...
--> gcc (GCC) 3.4.2
--> OK
Checking automake...
--> automake (GNU automake) 1.4
--> OK
Checking autoconf...
--> autoconf (GNU Autoconf) 2.59
--> OK
Checking make...
--> GNU Make 3.80
--> OK
Checking ReportLab (optional)...
warning: Not installed. Fax coverpage support will be disabled.
Checking kernel module...
Checking for ppdev (optional)...
warning: Not found. Parallel printers will not work properly with HPLIP.
Checking for CUPS...
--> scheduler is running
--> OK
Checking existing CUPS queues...
Printer Device URI
HPLIP Installed?
------------ --------------------------------------------------
--------------------
hp7660 usb:/dev/usb/lp?vendor=03f0&prod_id=b202
No % from my old hp7760.pdd file
HP_2100 parallel:/dev/lp0 No
HP_7660 hp:/usb/photosmart_7600_series?serial=MY4463J0YSP6 Yes
LaserJet parallel:/dev/lp0 No
LaserJetPlus parallel:/dev/lp0 No
Note: Any CUPS queues that are not 'HPLIP Installed', must be installed
with the 'hp:' or 'hpfax:' backends to have them work in HPLIP. Refer
to the install instructions on http://hplip.sourceforge.net for more help.
If any errors or warnings were reported, please refer to the
installation instructions at:
http://hplip.sourceforge.net/install/index.html
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