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[Hplip-help] hp officejet 4215xi installation problem
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From: Jin-Seok J. <jin...@gm...> - 2007-06-30 23:49:31
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Hi. I have an HP Officejet 4215xi all-in-one printer/scanner/copier/fax. I recently installed the Ubuntu 7.04 on my laptop and connected the printer. I don't remember how I did but once I could print just after I added a new printer. There was no exactly same model in the list, so I chose hp officejet 4200 and it worked: only printing, no scanning. So I started trying install scanner and ended up this website hplip.sf.net and downloaded installer and started installation. Before I start installation, I removed the printer from the System-Administration-Printing list. It seemed processed smoothly until the installer asked me to log off and run "sudo hp-setup". It opened a window and asked about connection. I checked on the USB and clicked Next. And then it gave me an error "No device found". Of course I connected and turned on the printer. Now I can't either print nor scan. Below is the "hp-check" result. There is "warning: No queues found" in the "Installed Printers" section, but funny enough, the "Summary" says "No errors or warnings." Please help me to correct problem. Thank you. JS HP Linux Imaging and Printing System (ver. 2.7.6) Dependency/Version Check Utility ver. 8.0 Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Initializing. Please wait... Saving output in log file: hp-check.log --------------- | SYSTEM INFO | --------------- Basic system information: Linux jinseok-laptop 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux Distribution: ubuntu 7.04 HPOJ running? No, HPOJ is not running (OK). Checking Python version... OK, version 2.5.1 installed Checking PyQt version... OK, version 3.17 installed. Checking SIP version... OK, Version 4.5 installed Checking for CUPS... Status: scheduler is running Version: 1.2.8 ---------------- | DEPENDENCIES | ---------------- Checking for dependency cups - Common Unix Printing System... OK, found. Checking for dependency cups-devel- Common Unix Printing System development files... OK, found. Checking for dependency gcc - GNU Project C and C++ Compiler... OK, found. Checking for dependency GhostScript - PostScript and PDF language interpreter and previewer... OK, found. Checking for dependency libcrypto - OpenSSL cryptographic library... OK, found. Checking for dependency libjpeg - JPEG library... OK, found. Checking for dependency libnetsnmp-devel - SNMP networking library development files... OK, found. Checking for dependency libpthread - POSIX threads library... OK, found. Checking for dependency libusb - USB library... OK, found. Checking for dependency make - GNU make utility to maintain groups of programs... OK, found. Checking for dependency ppdev - Parallel port support kernel module.... OK, found. Checking for dependency PyQt - Qt interface for Python... OK, found. Checking for dependency python-devel - Python development files... OK, found. Checking for dependency Python 2.3 or greater - Required for fax functionality... OK, found. Checking for dependency Python 2.2 or greater - Python programming language... OK, found. Checking for dependency Reportlab - PDF library for Python... OK, found. Checking for dependency sane - Scanning library... OK, found. Checking for dependency sane-devel - Scanning library development files... OK, found. Checking for dependency scanimage - Shell scanning program... OK, found. Checking for dependency xsane - Graphical scanner frontend for SANE... OK, found. ---------------------- | HPLIP INSTALLATION | ---------------------- Currently installed HPLIP version... HPLIP 2.7.6 currently installed in '/usr/share/hplip'. Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hpssd] # Note: hpssd does not support dynamic ports # Port 2207 is the IANA assigned port for hpssd port=2207 [hplip] version=2.7.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-2.7.6 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend foomatic=/usr/share/foomatic # Following values are determined at configure time and cannot be changed. [configure] network-build=yes pp-build=no gui-build=yes scanner-build=yes fax-build=yes cups11-build=no doc-build=yes shadow-build=no foomatic-xml-install=yes foomatic-ppd-install=no internal-tag=2.7.6.13 ---------------------- | INSTALLED PRINTERS | ---------------------- warning: No queues found. ---------------------- | SANE CONFIGURATION | ---------------------- 'hpaio' in '/etc/sane.d/dll.conf'... OK, found. SANE backend 'hpaio' is properly set up. Checking output of 'scanimage -L'... No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). --------------------- | PYTHON EXTENSIONS | --------------------- Checking 'cupsext' CUPS extension... OK, found. Checking 'pcardext' Photocard extension... OK, found. Checking 'hpmudext' I/O extension... OK, found. Checking 'scanext' SANE scanning extension... OK, found. ----------------- | USB I/O SETUP | ----------------- Checking proper HPLIP I/O setup (USB I/O only)... udev "usb_device" access mode: 0664 (OK) Checking for permissions of USB attached printers... HP Device 0x3d11 at 001:011: warning: Device URI: (Makeuri FAILED) Device node: /dev/bus/usb/001/011 Mode: 0664 UID: 0 (root) GID: 7 (lp) Device group and mode appear correct. Is user 'member1' a member of the 'lp' group? Yes (OK) Is user 'member2' a member of the 'lp' group? Yes (OK) Is user 'member3' a member of the 'lp' group? Yes (OK) Is user 'member4' a member of the 'lp' group? Yes (OK) ----------- | SUMMARY | ----------- No errors or warnings. |