Re: [Hplip-help] hp-setup for network attached Officejet 7310

[Aaron <ke...@gm...>]

Allan,

Please follow this guide and send the results:

http://hplip.sourceforge.net/troubleshooting/network.html

A

On 6/20/07, Allan Gottlieb <got...@ny...> wrote:
>
> I have cups, hplip, xsane, and sane-backends installed on my gentoo
> system to which I have attached two hp devices
>
> Laserjet  1200 via USB
> Officejet 7310 via wired ethernet at 192.168.1 50
>
> I used hp-setup for the laserjet with success.  At the end of
> hp-setup an hp test page was printed and after restarting cups a cups
> test page was printed.  However, right at the beginning of hp-setup
> a session management error was reported (see below).
>
> I had previously installed the 7310 via the cups interface.  Printing
> was successful but scanning with xsane was not.  Perusing the net
> suggests that it is important to install via hp-setup.  The following
> occurred.
>
> 1.  The same session management error occurred as before specifically
>
>     Session management error: Authentication Rejected, reason :
>     None of the authentication protocols specified are supported and
>     host-based authentication failed.
>
> 2.  The wizard popped up and I selected "Network/..."
>
> 3.  The 7310 was found with the correct IP address.
>
> 4.  A "random" ppd file was suggested so I changed it to
>     HP-OfficeJet_7300-hpijs.ppd.gz in /usr/share/ppd/HP/
>
> 5.  An error occurred:
>
>     A.  A popup asserted Unable to communicate with the
>         device.  Please check the device and try again.
>
>     B.  The gnome-terminal on which I ran hp-setup displayed
>
>           error: Unable to communicate with device:
>           hpfax:/net/Officejet_7300_series?ip=192.168.1.50
>
>           error: Unable to communicate with the device.
>           Please check the device and try again.
>
> 6.  I hit cancel on the popup, filled in the printer info on the next
>     screen and unchecked "setup PC send fax".  (I would like to have
>     the PC send fax, but since the fax device had problems above I
>     though it wise to try the printer without the fax).
>
> 7.  After pressing finish (with send test page selected) I received an
>     error "Unable to print to printer.  Please check device and try
>     again."
>
> I am guessing that the session management error is not important
> (since the laserjet worked) but that the unable to communicate with
> device error is important.
>
> Any help would be appreciated.
>
> thanks,
> allan
>
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