When I run the app on my machine (where it's installed)
accessed via a localhost address, everything works fine.
(localhost/helpdesk)
When I run the app from any machine (including my
own) using the machine name address (shortened or
fully qualified) the first page is fine
(GWOZ_050/hepdesk), but when you log in it goes to
the unassigned issues page but gives you an access
error message on the main part of the page. The
message is "Access Error - Either you do not have
permission to access this page or you are not currently
logged in. Please choose another option or log in as a
user who does have permission to access the page."
This has a sidebar on the side to try and log in again and
when you try it goes to the standard "Page not found"
(looking for login.php)
I've changed the permissions in the database so that
the public role has full access to all functions, tables and
views to see if that made any difference being a
database thing but it didn't affect it.
here is the config I am running:
It's running on a Win2000 Pro machine (SP4)
Apache 2.0.52
PHP 5.0.3
Thanks
Logged In: NO
After finding out that it worked using TCP address we found
that due to where the installation was installed, apache
seemed to require a DNS setting on the network for it to
work.