When I run the app on my machine (where it's installed) 
accessed via a localhost address, everything works fine. 
(localhost/helpdesk)
When I run the app from any machine (including my 
own) using the machine name address (shortened or 
fully qualified) the first page is fine 
(GWOZ_050/hepdesk), but when you log in it goes to 
the unassigned issues page but gives you an access 
error message on the main part of the page. The 
message is "Access Error - Either you do not have 
permission to access this page or you are not currently 
logged in. Please choose another option or log in as a 
user who does have permission to access the page." 
This has a sidebar on the side to try and log in again and 
when you try it goes to the standard "Page not found" 
(looking for login.php)
I've changed the permissions in the database so that 
the public role has full access to all functions, tables and 
views to see if that made any difference being a 
database thing but it didn't affect it.
here is the config I am running:
It's running on a Win2000 Pro machine (SP4)
Apache 2.0.52
PHP 5.0.3
Thanks
Logged In: NO
After finding out that it worked using TCP address we found
that due to where the installation was installed, apache
seemed to require a DNS setting on the network for it to
work.