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#856 Error Syncing Contacts

closed
Stru.be
None
2021-09-08
2021-08-10
No

I can't get through the Outlook Sync program, continues to error on syncing contacts. It errors on a different one every time. Calendar updates fine.

First and Last few lines of log;

First Few Lines

[8/9/2021 7:06:00 AM | Information] Sync started (Default_LAPTOP-8JA5N8BK).
[8/9/2021 7:06:00 AM | Information] Connecting to Google...
[8/9/2021 7:06:00 AM | Information] GO Contact Sync Mod
[8/9/2021 7:06:01 AM | Information] Connecting to Outlook...
[8/9/2021 7:06:01 AM | Information] Loading Outlook contacts...
[8/9/2021 7:06:01 AM | Information] Loading Google Groups...
[8/9/2021 7:06:01 AM | Information] Loading Google Contacts...
[8/9/2021 7:06:06 AM | Information] Removing Outlook duplicated contacts...
[8/9/2021 7:07:57 AM | Information] Removing Google duplicated contacts...
[8/9/2021 7:07:57 AM | Information] Matching Outlook and Google contacts...
[8/9/2021 7:11:39 AM | Information] No match found for outlook contact (Harris, Melissa) => Add to Google
[8/9/2021 7:11:39 AM | Information] Outlook default time zone: Pacific Standard Time
[8/9/2021 7:11:39 AM | Information] Google default time zone: America/Los_Angeles
[8/9/2021 7:11:39 AM | Information] Loading Outlook appointments...
[8/9/2021 7:11:39 AM | Information] Loading Google appointments...
[8/9/2021 7:11:40 AM | Information] Removing Outlook duplicated appointments...
[8/9/2021 7:12:26 AM | Information] Removing Google duplicated appointments...
[8/9/2021 7:13:17 AM | Information] Matching Outlook and Google appointments...
[8/9/2021 7:13:39 AM | Information] No match found for outlook appointment (Ryan 83 - 5/25/2017 6:00:00 AM) => Delete from Outlook
[8/9/2021 7:13:39 AM | Information] No match found for outlook appointment (Sadie grace 12 - 7/31/2017 6:00:00 AM) => Delete from Outlook
[8/9/2021 7:13:39 AM | Information] No match found for outlook appointment (Jodie birthday. 81 - 10/17/2017 9:00:00 AM) => Delete from Outlook
[8/9/2021 7:13:39 AM | Information] No match found for outlook appointment (Linda Birthday - 9/12/2018 8:00:00 AM) => Delete from Outlook
[8/9/2021 7:13:39 AM | Information] Syncing groups...
[8/9/2021 7:13:39 AM | Information] Syncing contacts...
[8/9/2021 7:14:07 AM | Information] Updated Outlook contact from Google: "Brown, Larry".

Last Few Lines

[8/9/2021 7:15:23 AM | Information] Updated Outlook contact from Google: "Harper, Bob".
[8/9/2021 7:15:24 AM | Information] Updated Outlook contact from Google: "Harrell, Paul".
[8/9/2021 7:15:24 AM | Information] Updated Outlook contact from Google: "Harrigan, Margot".
[8/9/2021 7:15:25 AM | Error] Error syncing contact Harris, Harold: Error saving EXISTING Google contact: Contacts API is being deprecated. Migrate to People API to retain programmatic access to Google Contacts. See https://developers.google.com/people/contacts-api-migration..
Execution of request failed: https://www.google.com/m8/feeds/contacts/friedmandanh%40gmail.com/full/4634dffd89e48e93

<entry gd:etag="" sxk8edvtjyt7i2a9xxrbe00otgw.""="" xmlns="http://www.w3.org/2005/Atom" xmlns:gd="http://schemas.google.com/g/2005">
<app:edited app="http://www.w3.org/2007/app" xmlns:app="http://www.w3.org/2007/app">2021-08-07T02:56:28.770Z</app:edited>
<gd:name>
<gd:fullname>Harris, Harold</gd:fullname>
<gd:nameprefix>Mr.</gd:nameprefix>
<gd:givenname>Harold</gd:givenname>
<gd:familyname>Harris</gd:familyname>
</gd:name>
<gcontact:initials xmlns:gcontact="http://schemas.google.com/contact/2008">H.H.</gcontact:initials>
<gd:organization primary="true" rel="http://schemas.google.com/g/2005#work">
<gd:orgname>Transcontinental Sales & Mfg.</gd:orgname>
</gd:organization>
<gd:phonenumber primary="true" rel="http://schemas.google.com/g/2005#work" uri="tel:+1-213-234-8830">+1 (213) 234-8830</gd:phonenumber>
<gd:structuredpostaladdress primary="true" rel="http://schemas.google.com/g/2005#work">
<gd:formattedaddress>5725 S. Main Street
Los Angeles, CA 90037</gd:formattedaddress>
<gd:street>5725 S. Main Street</gd:street>
<gd:city>Los Angeles</gd:city>
<gd:region>CA</gd:region>
<gd:postcode>90037</gd:postcode>
<gd:country code="US">
</gd:country></gd:structuredpostaladdress>
<gcontact:groupmembershipinfo deleted="false" href="http://www.google.com/m8/feeds/groups/friedmandanh%40gmail.com/base/6" xmlns:gcontact="http://schemas.google.com/contact/2008">
<gd:extendedProperty name="gos:oid:Default_LAPTOP-8JA5N8BK" value="000000001409178394811C41A04FFF9489D785F607000E6B595F770ED14DA61442877377E729000000000203000069D1081AEC617D47BE4217165180CB6C0000000</gcontact:groupmembershipinfo></entry>

Discussion

  • barbara phair

    barbara phair - 2021-08-12

    I am having the same problem. My contacts are not syncing.

     
  • Andrea Mase

    Andrea Mase - 2021-08-13

    I have the same problem....

     
  • Dan Friedman

    Dan Friedman - 2021-08-16

    I manually upgraded to version 4.1.11 and seemed to resolve the problem. It runs much slower now but did seem to get through an update.

     
  • Gian

    Gian - 2021-08-24

    I also updated today on the Surface, due to the same error message. Now it seems to work well, but the update of the contacts was very long! For about 1200 contacts it took more than 2 hours, and I was afraid that it would not be successful. Instead everything IS OK, even for calendar appointments. I then tried again a second time, and it was all very quick. ;-)

     
  • Stru.be

    Stru.be - 2021-09-08

    New API has some limitations, so this is all normal.
    btw. please update to latest version 4.1.12

     
  • Stru.be

    Stru.be - 2021-09-08
    • status: open --> closed
    • assigned_to: Stru.be
     

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