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#1342 Multiple errors, sync failed

closed
None
2024-01-17
2022-04-21
No

I have problems with syncing. It cannot sync anymore... Please see attached log file.

1 Attachments

Discussion

  • Florian Saller

    Florian Saller - 2022-07-16
    • status: open --> pending
    • assigned_to: Florian Saller
     
  • Florian Saller

    Florian Saller - 2022-07-16

    It seems you exceeded some quota, I guess because of photo sync, see following Google API error. We can handle this error and ignore, but I fear, that ignoring will then delete the photo on Outlook side, if one time the contact is synchronized back. Can you maybe shrink the size of your Outlook photos? Or reduce the number of contacts with photos synchronized?
    Google.Apis.Requests.RequestError
    <eye3 title="RESOURCE_EXHAUSTED"> generic::RESOURCE_EXHAUSTED: Contact photo mutation rate exceeds quota [429]
    Errors [
    Message[<eye3 title="RESOURCE_EXHAUSTED"> generic::RESOURCE_EXHAUSTED: Contact photo mutation rate exceeds quota]</eye3> Location[ - ] Reason[rateLimitExceeded] Domain[global]</eye3>

     
  • Benoit Lanthemann

    Multiples errors with 4.1.32. Crashed a few times, tried "Reset Matches" had to cancel to move further, but still ended in crash.
    Finally uninstalled and reinstalled 4.1.29. This time it looks ok as usual!
    Thanks for looking into this.
    This application is great, I really appreciate.
    Log file attached.

     
  • Benoit Lanthemann

    After using 4.1.29 until today, switched back to 4.1.32 and everything looks normal!

     
  • Florian Saller

    Florian Saller - 2024-01-17
    • status: pending --> closed
     

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