Elastik

A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want!

Available under an BSD license from MAPIX Technologies

Features

Multiple clients and projects, and administrators for each
Each project can have completely customisable fields for its tickets
Each project can have completely customisable categories for its tickets
Each project can have multiple status workflows defined, using custom stati and status transitions, and apply them per category
When creating a ticket, you can define which fields appear on a per-project per-category basis
When changing status, you can configure which fields appear on a per-project per-category basis
Attach files to tickets
Receive email updates
Download data as CSV
Save searches
Customisable dashboard
Has a module interface to make it easy to extend

Project Activity

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License

BSD License

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User Ratings

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ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 5 / 5

features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 5 / 5

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support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 5 / 5

User Reviews

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bhendraut Edited 2020-03-10

Can't understand other reviews : trying to install this but it is going from failure to failure. No README, no help at all. Maybe the next generation of opensource : not designed to be used, please go to our cloud version !
tswaehn Posted 2018-09-03

Fully functional. Big thanks!
ryanhouse Posted 2013-06-18

Nice work ! Great project.

1 user found this review helpful.
oid-3727184 Posted 2012-02-08

So far, so good! Already useful and has a hopeful future. :)
oid-3315738 Posted 2011-03-30

Looking good, will be downloading and trying out in next couple of days. Will keep updating :)

Additional Project Details

Languages

English

User Interface

Web-based

Programming Language

JavaScript, PHP

Database Environment

MySQL

Related Categories

PHP Help Desk Software, JavaScript Help Desk Software

Registered

2010-04-20

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