Menu ▾ ▴

#92 'Sample read failed due to communication problem' on Mac OS 10.9 Maverick

None
out-of-date
Florian Hoech
Mac OS (1) Maverick (1) Communication problem (1)
5
2015-11-18
2014-02-11
Anonymous
No

A error message 'Sample read failed due to communication problem' will occur on Mac OS 10.9 Maverick when trying to calibrate or profile the monitor with X-Rite ColorMunki/i1 Display Pro/i1 Basic Pro2/i1 PhotoPro2.

X-Rite made an announcement on their website about this bug and suggest the users of these products to upgrade the 'X-Rite Device Service(XRD)' to the latest version(v2.3.2).

See this link: http://www.xrite.com/mavericks-compatibility

Since dispcalGUI calibrate or profile the monitor by using ArgllyCMS, then upgrade the 'XRD' will not solve the problem.

Discussion

  • Florian Hoech

    Florian Hoech - 2014-02-15

    Is the X-Rite software installed?

     

  • Martin Tomes

    Martin Tomes - 2014-03-18

    I am getting the same message on Ubuntu 13.10 using an i1Pro. It gets quite a long way through the calibration process before failing.

     

  • Florian Hoech

    Florian Hoech - 2014-07-23
    • Group: -->
    • Priority: 1 --> 5
     

  • Florian Hoech

    Florian Hoech - 2015-05-03

    Please update to Argyll CMS 1.7 (released May 1) and see if the problem persists.

     

  • Florian Hoech

    Florian Hoech - 2015-11-18
    • status: argyllcms --> out-of-date