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#52 Does not start after updating to the newest stable version - VCRUNTIME140.dll missing

Bugreports
closed
2020-08-03
2020-07-26
No

Hi! I have been using Digital Clock for years now. I updated to the latest version only to find that Digital Clock will no longer start. I get a dialog with the following message (translated from german):
digital_clock.exe - System Error
The code cannot be run as VRCUNTIME140.dll cannot be found.
Through a new installation of the program can the problem possibly be solved.

I have tried reinstalling, uninstalling then reinstalling, uninstalling, downloading again, installing, but I still get the same message. I even tried the stable version before the current release but I still get the same message.

Any help in getting this working would be appreciated!
Frederick

1 Attachments

Discussion

  • Nick Korotysh

    Nick Korotysh - 2020-07-26

    just install Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019
    I used pretty new developer tools to build an app, as result, app requires newer runtime. I don't ship it with my installer because such runtime is very common component and it is standalone and can be downloaded from official Microsoft site

     

    Last edit: Nick Korotysh 2020-07-26
  • Nick Korotysh

    Nick Korotysh - 2020-07-28
    • labels: --> question, installer, run
    • status: open --> closed
    • assigned_to: Nick Korotysh
     
  • Frederick J.  Henderson

    Thanks Nick! Sorry it took so long to get back to you. I am only on the computer with Digital Clock 4 on it once a week on Sundays.
    After installing the Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019, I had to reinstall DigitalClock 4. Then it worked.

    Two suggestions:

    • Add the dependency on Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019 to the documentation
    • Change the error message currently it says that the issue with VRCUNTIME140.dll not being found can be fixed by reinstalling, however this is not the case.

    Thanks again for your help!
    Frederick

     
  • Nick Korotysh

    Nick Korotysh - 2020-08-03

    regarding your suggestions:

    • right now dependency on Microsoft Visual C++ runtime is mentioned in README on download page, links are also proved here. but I'll include this info into install_windows.rtf doc.
    • I (and even used frameworks) don't manage displayed message. such messages are displayed by system, even before actual app launch. app can't be launched due to a lack of dependency and system complains about it showing such messages.
     

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