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Cannot import backdrop into whiteboard

2002-07-04
2002-07-12
  • Chen Shilin

    Chen Shilin - 2002-07-04

    Greetings,

    I'm having a problem importing backdrops into the whiteboard from the hard disk. After using the "find file" button to obtain a file for the white board backdrop and clicking on the "save"button", a whiteboard was created. However, when I try to open it, I get the following error message and a blank whiteboard:

    Invalid URL: file:/root/.cvw/Admin/cache/mwbxxxxx

    Does anyone have a solution to this problem?
    Thanks in advance for your help.

    Regards,
    Shilin

     
    • Chen Shilin

      Chen Shilin - 2002-07-12

      Hello again,

      I have a couple more problems that I can't solve. After creating a whiteboard with a backdrop that is imported from a web reference, the whiteboard could not be opened. Trying to open the whiteboard generates the followng error messages:

      Unable to retrive backdrop at this time. Failed to establish socket connection to <hostname>. Couldn't open socket connection: Connection timed out.

      and

      Application.Display: Unable to retrive backdrop at this time. Failed to establish socket connection to <hostname>. Couldn't open socket connection: Connection timed out.

      I thought perhaps a proxy server is needed to access the backdrop so I modified the server.cvw file and specified a proxy server and its port number. However, the whiteboard still could not be opened with the desired backdrop. Instead, I got a message telling me I need to give authentication information to the proxy server and I have no idea how to do that.

      I also have a problem trying to open web references. The words "Launching Browser" appears in the status bar when a web reference is opened but the web browser is not started. The installation guide mentioned that a script named <install directory>/runtime/bin/ns.sh should point to the browser installed on my machine but this script seems to be missing from the software I downloaded.

      Can anyone help me with?
      Thanks in advance for your help.

      Regards,
      Shilin

       

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