Originally created by: realcodesiman
Add the below actions to the inbox screen
Make the conversation main / Enable live chat: conversations.liveChatEnabled: boolean = true
Make the conversation done / Disable live chat: conversations.liveChatEnabled: boolean = false
Assign the conversation to an administrator: conversations.assignedType = User && conversations.assignedId = xxx
allow change to null
Assign the conversation to a team: conversations.assignedType = InboxTeam && conversations.assignedId = xxx
allow change to null
Remove task:
change conversations.assignedType and conversations.assignedId to null
Mark the conversation as follow-up (Flow Up):
conversations.followed = true
Remove conversation from Flow Up
conversations.followed = false
Archive
conversations.archivedAt: Datetime
Unarchive
conversations.archivedAt: null
Block Contact
conversations.blockedAt: Datetime
Unblock Contact
conversations.blockedAt: null
Those BE logic must reuse in Contact page and Flow page
