ChatbotX

ChatbotX is an open-source omnichannel chatbot platform built as a modern alternative to ManyChat for agencies and businesses that want full control through self-hosting, white-labeling, and reselling. Build AI-powered workflows with a visual flow builder, live chat inbox, CRM, broadcasts, sequences, analytics, and advanced automation tools. Connect across WhatsApp, Facebook, Instagram, Telegram, Zalo, Email, and Webchat with support for rich messaging, comment-to-DM, triggers, webhooks, and external APIs. ChatbotX also supports APIs, CLI, and MCP-compatible clients for building advanced agentic workflows using OpenAI, Gemini, DeepSeek, and more.

Features

Visual Flow Builder: Drag-and-drop chatbot builder with 15+ node types
AI Agent: AI-powered responses and actions using OpenAI, DeepSeek, or Gemini
Live Chat Inbox: Real-time inbox with human takeover and conversation assignment
Contact CRM: Manage contacts with tags, custom fields, and segmentation
Broadcasting: Send targeted messages to specific contact segments
Sequences: Automate drip campaigns with scheduled messages and auto-enrollment
Team Management: Invite team members, assign roles, and manage permissions
Multi-Platform: Connect across WhatsApp, Facebook, Instagram, Telegram, Zalo, Email, and Webchat
Rich Messaging: Support for buttons, quick replies, catalogs, and carousel cards
Comment-to-DM: Automatically message users who comment with specific keywords
A/B Testing: Test and optimize different message flows
Triggers: Execute actions based on events within your bot
Webhooks & HTTP: Integrate external APIs directly into your flows
Growth Tools: Generate conversation starter links for each platform
Analytics: Track performance metrics, user engagement, and campaign results
APIs, CLI, and MCP: Build advanced agent workflows with MCP-compatible clients

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phongmaker Edited 2026-05-10

ChatbotX is one of the most promising open-source alternatives to ManyChat I’ve tried. The platform combines omnichannel messaging, AI-powered workflows, live chat, CRM, and automation into a developer-friendly system that can be self-hosted and white-labeled.