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#49 Paradoxfm.com BUTT Encoder Audio input isdue

v1.0 (example)
open
nobody
None
1
2021-08-05
2021-08-04
Mac Paradox
No

Hi Sourceforge Tech Support.
I have 2 x DJs that have downloaded the BUTT Encoder and set up settings required host, mount , port and username , password correctly and audio input from USB mixer / Sound card from line out from mixer and the product goes from IDLE to SRREAM LIVE with 00.00 counter counting forward so connected and my radio website www.paradoxfm.com goes LIVE DJ , but no sound coming out.
one DJ is usung a usb sound card on a windows 10 pc laptop and the other Dj who is based in Australia is using an Apple Macbook with mixer connected via USB.
The Volume control is at 3/4 volume and the correct USB input selected on both computers

What is the procedure to set up input from USB Audio IN on an Apple Mac Book and windows 10 Laptop USB Sound IN to get Audio OUTPUTING / STREAMING?
Your help in this matter would be appreciated as i have a booked DJ from Australia going live on Saturday morning. Is it possible to video call my Dj to go thru setup of BUTT Encoder if i send his wotsapp number over for tomorrow morning if possible to make sure its setup correctly? Thankyou for your help. the radio station is www.paradoxfm.com which is off air untill Friday 5pm so tests can be done any time upto friday 5pm.
i use Sourcefabric Airtime Pro Package that provide my streaming service icecast server
paradoxfm.airtime.pro
my telephone number 07916112283 i am the station owner.
thank you
MAC PARADOX

1 Attachments

Related

Support Requests: #49

Discussion

  • Daniel Nöthen

    Daniel Nöthen - 2021-08-05

    Hi,

    please check the following on both operating systems:
    - Are the correct channels selected for left and right in butt settings?
    - Does butt have permission to access the microphone?

    Best,
    Daniel

     
    • Mac Paradox

      Mac Paradox - 2021-08-05

      Hi

      Thanx for reply

      The DJ in Australia is using a Mac book Pro Mac OS big sur, mixer is a
      Traktor kontrol z2 .

      I had to on my other DJs new DELL windows 10 laptop plug in USB Soundcard
      first and reboot BUTT for the AUDIO IN tab to show BUTT correct input
      selected on a windows 10 PC as using USB direct input from mixer and got it
      working on PC.very clear....and good sound going live DJ on my radio site
      perfect.

      I am Not sure though of the setup procedure on Mac Book Pros though and
      being in England hard to tech support DJ in Australia....but hope to get
      there if can support?
      Thanx Mac

      "Daniel Nöthen" vc-bipak@users.sourceforge.net wrote:

      Hi,

      please check the following on both operating systems:
      - Are the correct channels selected for left and right in butt settings?
      - Does butt have permission to access the microphone?

      Best,
      Daniel


      Status: open
      Group: v1.0 (example)
      Created: Wed Aug 04, 2021 05:37 PM UTC by Mac Paradox
      Last Updated: Wed Aug 04, 2021 05:38 PM UTC
      Owner: nobody
      Attachments:

      Hi Sourceforge Tech Support.
      I have 2 x DJs that have downloaded the BUTT Encoder and set up settings
      required host, mount , port and username , password correctly and audio
      input from USB mixer / Sound card from line out from mixer and the product
      goes from IDLE to SRREAM LIVE with 00.00 counter counting forward so
      connected and my radio website www.paradoxfm.com goes LIVE DJ , but no
      sound coming out.
      one DJ is usung a usb sound card on a windows 10 pc laptop and the other
      Dj who is based in Australia is using an Apple Macbook with mixer connected
      via USB.
      The Volume control is at 3/4 volume and the correct USB input selected on
      both computers

      What is the procedure to set up input from USB Audio IN on an Apple Mac
      Book and windows 10 Laptop USB Sound IN to get Audio OUTPUTING / STREAMING?
      Your help in this matter would be appreciated as i have a booked DJ from
      Australia going live on Saturday morning. Is it possible to video call my
      Dj to go thru setup of BUTT Encoder if i send his wotsapp number over for
      tomorrow morning if possible to make sure its setup correctly? Thankyou for
      your help. the radio station is www.paradoxfm.com which is off air untill
      Friday 5pm so tests can be done any time upto friday 5pm.
      i use Sourcefabric Airtime Pro Package that provide my streaming service
      icecast server
      paradoxfm.airtime.pro
      my telephone number 07916112283 i am the station owner.
      thank you
      MAC PARADOX


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      Related

      Support Requests: #49


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