#285 Cannot open or reinstall

[Anonymous]

Buddi just completely stopped working, will not open. Worked fine this morning, a few hours later no matter what I do, will not open. Uninstalled, tried to redownload - that didn't work either. Now I am unable to access my financial info on my computer.

[Wyatt]

I have had a report that the latest update of Java (Java 6 update 17) causes this. Can you try removing this update, and see if things work at that point?

I am working on the issue, but this should be a workaround in the short term

Cheers

[Nobody/Anonymous]

I'll try that, thanks.

[Nobody/Anonymous]

It worked! Thank you so much!

[Sallie]

I should have checked here first, but finally figured out the same to be true because of Java 6 Update 18. I uninstalled and got my Buddi back. BIG relief!

[Wyatt]

FYI, I have just released version 3.2.2.10 which seems to correct these issues with Java. All tests show that Buddi is once again fully functional on all versions of Java 1.5 or higher.

I am now closing this ticket; if you see any further issues in the future, please feel free to open a new one.

Cheers