[brlcad-tracker] [ brlcad-Bugs-2784796 ] RE: 7.12.6 crashes in Windows XP

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Bugs item #2784796, was opened at 2009-04-30 21:55
Message generated for change (Comment added) made by mvsmith
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Category: Geometry Editing
Group: crash or data loss
Status: Open
Resolution: None
Priority: 5
Private: No
Submitted By: mvsmith (mvsmith)
Assigned to: Bob Parker (bob1961)
Summary: RE: 7.12.6 crashes in Windows XP

Initial Comment:
This scenario is 100% repeatable when I double-click the shortcuts for MGED, Archer, and RtWizard, but will cite details for MGED:

-- Double-click the shortcut for MGED.
-- What I take to be a console window appears for MGED.
-- After a pause, windows entitled 
      (Tk) MGED 7.12.6 Command Window (id_0)
      (Tk) MGED 7.12.6 Graphics Window (id_0)
    appear, but nothing (menus, toolbars, whatever) is drawn in them. Precisely, the Graphics window
    appears to have been painted gray, and the Command window shows only its edges and titlebar,
    but the contents of the screen "beneath" it are still visible. (That is, that portion of the screen hasn't
    been erased yet.)
-- The crash dialog appears, stating that "mged.exe has encountered a problem...". 
-- I click the "click here" link to see what the error report contains. Another dialog appears,
   displaying the error signature
       AppName: mged.exe	 AppVer: 0.0.0.0	 ModName: unknown
       ModVer: 0.0.0.0	 Offset: 00000000

-- I click the Technical Details link, see the temp file, and have attached it. The one thing I haven't done
   is copy and paste the associated dump info. If you'd like this as well, let me know, and I'll repeat this
   process again.

Regards,
Chris



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>Comment By: mvsmith (mvsmith)
Date: 2009-05-01 13:10

Message:
UPDATE: Darn...I added a comment, but it didn't seem to make it. Will
attempt again.
I suspected an OpenGL problem also, and ran a suite of tests in a utility
OGLTest from a company named ADA and Bruce C. Olsen. 

All the tests passed except for one: a window appears having 4 panes. In
each there's a rectangle containing a text label. You're supposed to
maximize and then manually resize the window and verify that the 4
rectangles remain. They didn't.  I've attached the logfile from the test;
however, it lists the OS as Windows 2000, but it's Win XP, SP3.

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Comment By: Sean Morrison (brlcad)
Date: 2009-05-01 09:40

Message:
My guess would be that the OpenGL initialization failed.  You could try to
update your graphics driver, but again it's just a guess.  Unfortunately,
the "technical details" aren't very technical or informative.

We certainly can't seem to reproduce this problem on any of our (XP)
systems, so maybe Bob can work with you sometime before the next release to
try some things out.  

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