arsperl-users — Discussions regarding the use of ARSperl

Re: [Arsperl-users] utility that lists & links workflow and fields

[Steve M. <ste...@ch...>]

 I found ARInside on Matt Reinfeldt's site.

   http://www.mattreinfeldt.com/site/component/option,com_docman/task,cat_view/gid,35/Itemid,28/

I downloaded it and am running now on my dev server to see what it looks like.

-----Original Message-----
From: ars...@ar... [mailto:ars...@ar...] On Behalf Of Pittman, Timothy
Sent: Thursday, July 17, 2008 7:28 AM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] utility that lists & links workflow and fields

I use ARInside to document my system, but when I went to their website
just now, it is not the same place.  Either they moved or are gone.
It's a nice product though if you can find it.  I also use
ARSysDocumenter -- which appears to point to the same URL --
system.devdor.net.  Maybe someone else on the list knows where these
products moved to -- maybe there is a newer version out there.  I have
had them running for quite some time and they generate a new listing of
my system each night.

Tim Pittman
Project Engineer
Philips ~ Respironics
 
-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of STAN HOLODNAK,
BLOOMBERG/ 731 LEXIN
Sent: Thursday, July 17, 2008 10:13 AM
To: ARS...@AR...
Subject: [Arsperl-users] utility that lists & links workflow and fields

Hello everyone. I need to document the design of our workflow. Is there
a tool that can list workflow components & fields etc. Something that
could help with documentation. Thank you.
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[Arsperl-users] SOLUTION: API problem: hostname : RPC: Rpcbind failure - RPC:Authentication error) (ARERR #90)

[Urban, R. (A. A. M. e. Mitarbeiter) <EXT...@al...>]

Thilo, thanks for your helpful answer.

Now I'll answer my own question...

Yes, I had configured the portmapper on solaris10 ("svcadm enable rpc/bind").
Yes, ARS was configured to use the portmapper.

The problem had two causes:

1. the portmapper ("rpcbind") is under the control of the "Service Management Facility" (SMF) on solaris10.  SMF seems (to me, at least) very bloated with lots of gratuitous stuff, including "properties".  One of the properties for rpc/bind is "config/local_only" which apparently controls whether the portmapper can be reached from other hosts. It was set to "true", so other hosts were out of luck.  I set it to "false" using:

  svccfg -s svc:/network/rpc/bind
  svc:/network/rpc/bind> setprop config/local_only = false
  svc:/network/rpc/bind> quit

  svcadm refresh svc:/network/rpc/bind

2. the 2nd cause was also related to a property, "config/enable_tcpwrappers", which was set to "true", meaning access to rpcbind was filtered by tcpwrappers, so I added a line to "/etc/hosts.allow" as follows:

  rpcbind:	ALL

And made sure /etc/hosts.allow was readable by rpcbind ("chmod 644 /etc/hosts.allow").

The I restarted ARS and the problem was gone.

Cheers,

Robert Urban

-----Ursprüngliche Nachricht-----
Von: ars...@ar... [mailto:ars...@ar...] Im Auftrag von Thilo Stapff
Gesendet: Dienstag, 15. Juli 2008 19:55
An: ARSperl User Discussion
Betreff: Re: [Arsperl-users] API problem: hostname : RPC: Rpcbind failure - RPC: Authentication error) (ARERR #90)

Do the AR Servers use the portmapper or are they configured to use a 
specific TCP port? You can check this in the admin tool under "Server 
Information -> Server Ports and Queues".

The number 390621 that you used in the ARTCPPORT variable looks more 
like an RPC port number, for which there's a separate ARRPC variable.
The ARTCPPORT variable should contain the TCP/IP port number (if the 
server does't use the portmapper), which is something completely different.

By the way, the ARTCPPORT/ARRPC variables aren't even needed since the 
port numbers can also be passed as parameters to the ars_Login function, 
e.g.

my $ctrl = ars_Login($server,$username,$passwd, "", "", 2090,390621);


Regards,
Thilo Stapff



Urban, Robert (Allianz ASIC München, externer Mitarbeiter) wrote:
> Hi Folks,
>  
> I have a problem that I don't think is related specifically to ARSPerl, 
> but I thought
> this might nevertheless be a good place to ask for help...
>  
> I have several Sparc machines (SPARC-Enterprise-T5220) running 
> Solaris10. They have ARS v6.3
> installed and are configured to be in a server-group with another 
> machine running Solaris8 with ARS v6.3.
> There is another server-group running on Solaris9 with ARS v6.3.
>  
> I have a simple ARSPerl script:
>  
> 
>     my $ARS = ars_Login($server, $username, $password);
>     if (!defined($ARS)) {
>             print "connection failed.\nars-error:\n$ars_errstr\n";
>             exit;
>     }
>     print "connect OK\n";
>      
>     ars_Logoff($ARS);
> 
> If I run this script on either one of the Solaris10 servers and point it 
> at the same machine ($server)
> where the script is running (localhost), it works. If I point it at one 
> of the Solaris9 machines, it works.
> If I point it at the the other Solaris10 machine, it fails with the 
> following error:
>  
> 
>     connection failed.
>     ars-error:
>     [ERROR] Message not in catalog; Message number = 90 (sol10host1 :
>     RPC: Rpcbind failure - RPC: Authentication error) (ARERR #90)
> 
> I also get the error if I run the script from the Solaris8 machine, and 
> point at either of the Solaris10 machines.
>  
> If I point the script at any other machine, for example the Solaris8 
> machine in the same server-group, it works.
>  
> If I set the environment variable ARTCPPORT to a port I know is 
> configured in ARS ("private"), as follows:
> 
>     export ARTCPPORT=390621
> 
> and run my script, it fails with a different error-message:
> 
>     connection failed
>     ars-error:
>     [ERROR] Message not in catalog; Message number = 90 (sol10host2 (0)
>     : RPC: Miscellaneous tli error - An event requires attentionError 0)
>     (ARERR #90)
> 
> To sum things up: the script is successful when run from and machine to 
> a non-solaris10 machine
>  
> the script fails when run from any machine to a Solaris10 machine.
>  
> I'm using ARSperl-1.91 and ARS API v6.3.
> 
> anyone have a clue what the problem is?
>  
> Rob Urban
> 
> 
> ------------------------------------------------------------------------
> 
> -------------------------------------------------------------------------
> This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
> Build the coolest Linux based applications with Moblin SDK & win great prizes
> Grand prize is a trip for two to an Open Source event anywhere in the world
> http://moblin-contest.org/redirect.php?banner_id=100&url=/
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users


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Re: [Arsperl-users] utility that lists & links workflow and fields

[Pittman, T. <Tim...@re...>]

I use ARInside to document my system, but when I went to their website
just now, it is not the same place.  Either they moved or are gone.
It's a nice product though if you can find it.  I also use
ARSysDocumenter -- which appears to point to the same URL --
system.devdor.net.  Maybe someone else on the list knows where these
products moved to -- maybe there is a newer version out there.  I have
had them running for quite some time and they generate a new listing of
my system each night.

Tim Pittman
Project Engineer
Philips ~ Respironics
 
-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of STAN HOLODNAK,
BLOOMBERG/ 731 LEXIN
Sent: Thursday, July 17, 2008 10:13 AM
To: ARS...@AR...
Subject: [Arsperl-users] utility that lists & links workflow and fields

Hello everyone. I need to document the design of our workflow. Is there
a tool that can list workflow components & fields etc. Something that
could help with documentation. Thank you.
------------------------------------------------------------------------
-
This SF.Net email is sponsored by the Moblin Your Move Developer's
challenge
Build the coolest Linux based applications with Moblin SDK & win great
prizes
Grand prize is a trip for two to an Open Source event anywhere in the
world
http://moblin-contest.org/redirect.php?banner_id=100&url=/
_______________________________________________
Arsperl-users mailing list
Ars...@ar...
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========================================================================
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----------------------
This message, together with any attachments, may be legally privileged
and is confidential information intended only for the use of the
individual or entity to which it is addressed.  It is exempt from
disclosure under applicable law including court orders.  If you are not
the intended recipient, you are hereby notified that any use,
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is strictly prohibited.  If you have received this message in error,
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any attachments, from your computer.

Re: [Arsperl-users] Attachments via ars_CreateEntry

[Steve M. <ste...@ch...>]

Thanks guys!  As always, you're a big help. 

-----Original Message-----
From: ars...@ar... [mailto:ars...@ar...] On Behalf Of Thilo Stapff
Sent: Wednesday, July 16, 2008 9:34 AM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] Attachments via ars_CreateEntry

Yes, it's possible. First, construct a data structure for the attachment:

my %attachStruct = (
   name   => $name,
   size   => length($buffer),
   buffer => $buffer,
);

In this example the $buffer variable contains the attachment data.

Alternatively the data structure might only refer to a file instead of 
containing the actual data:

my %attachStruct = (
   name   => $fileName,
   size   => $fileSize,
   file   => $fileName,
);

Be aware, however, that the second variant might crash with older 
versions of ARSperl.

The attachment structure can then be passed to ars_CreateEntry just like 
any other field value:

my $entryId = ars_CreateEntry( $ctrl, $form,
  $fieldId  => \%attachStruct,
  $fieldId2 => ....,
  ....
);
die "ars_CreateEntry($form): $ars_errstr\n" if $ars_errstr;


Regards,
Thilo



Steve McDonald wrote:
>  
> Hello!
> 
> Is it possible to submit an attachment via ars_CreateEntry?  I have a webform with an attachment field and would like to submit the attached file with the ticket.
> 
> Thanks in advance for your help.
> 
> 
> Steve
> 
> 
> -------------------------------------------------------------------------
> This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
> Build the coolest Linux based applications with Moblin SDK & win great prizes
> Grand prize is a trip for two to an Open Source event anywhere in the world
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> _______________________________________________
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> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> 


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[Arsperl-users] utility that lists & links workflow and fields

[STAN H. B. 7. L. <sch...@bl...>]

Hello everyone. I need to document the design of our workflow. Is there a tool that can list workflow components & fields etc. Something that could help with documentation. Thank you.

Re: [Arsperl-users] Attachments via ars_CreateEntry

[White, L. <lin...@ed...>]

It's entirely possible.  I do something similar to the
following(assuming that your Field ID->Value inforamtion is stored in an
array called @ticket_information):

 ...
 my @size = ();
 my %attachment = ();
 if(-f $file)
 {
    @size = stat($file);
    %attachment = (file => $file, size => $size[7]);
    push(@ticket_information, 'fieldid', \%attachment);  #by ref
 }
 ...
 my $ticket = ars_CreateEntry($ctrl, $schema, @ticket_information) ||
return error($ctrl, $ars_errstr);

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Steve McDonald
Sent: Wednesday, July 16, 2008 12:02 PM
To: ARSperl User Discussion
Subject: [Arsperl-users] Attachments via ars_CreateEntry


 
Hello!

Is it possible to submit an attachment via ars_CreateEntry?  I have a
webform with an attachment field and would like to submit the attached
file with the ticket.

Thanks in advance for your help.


Steve


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Re: [Arsperl-users] Attachments via ars_CreateEntry

[Thilo S. <thi...@ap...>]

Yes, it's possible. First, construct a data structure for the attachment:

my %attachStruct = (
   name   => $name,
   size   => length($buffer),
   buffer => $buffer,
);

In this example the $buffer variable contains the attachment data.

Alternatively the data structure might only refer to a file instead of 
containing the actual data:

my %attachStruct = (
   name   => $fileName,
   size   => $fileSize,
   file   => $fileName,
);

Be aware, however, that the second variant might crash with older 
versions of ARSperl.

The attachment structure can then be passed to ars_CreateEntry just like 
any other field value:

my $entryId = ars_CreateEntry( $ctrl, $form,
  $fieldId  => \%attachStruct,
  $fieldId2 => ....,
  ....
);
die "ars_CreateEntry($form): $ars_errstr\n" if $ars_errstr;


Regards,
Thilo



Steve McDonald wrote:
>  
> Hello!
> 
> Is it possible to submit an attachment via ars_CreateEntry?  I have a webform with an attachment field and would like to submit the attached file with the ticket.
> 
> Thanks in advance for your help.
> 
> 
> Steve
> 
> 
> -------------------------------------------------------------------------
> This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
> Build the coolest Linux based applications with Moblin SDK & win great prizes
> Grand prize is a trip for two to an Open Source event anywhere in the world
> http://moblin-contest.org/redirect.php?banner_id=100&url=/
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> 

Re: [Arsperl-users] Attachments via ars_CreateEntry

[Richard H. <ric...@ho...>]

Steve,
 
What I do is submit everything except the attachment(s) using ars_CreateEntry() and then use ars_MergeEntry() for the attachment(s) (along with any diary/worklog fields).
 
Cheers,
 
Richard.



> Date: Wed, 16 Jul 2008 09:02:21 -0700> From: ste...@ch...> To: ars...@ar...> Subject: [Arsperl-users] Attachments via ars_CreateEntry> > > Hello!> > Is it possible to submit an attachment via ars_CreateEntry? I have a webform with an attachment field and would like to submit the attached file with the ticket.> > Thanks in advance for your help.> > > Steve> > > -------------------------------------------------------------------------> This SF.Net email is sponsored by the Moblin Your Move Developer's challenge> Build the coolest Linux based applications with Moblin SDK & win great prizes> Grand prize is a trip for two to an Open Source event anywhere in the world> http://moblin-contest.org/redirect.php?banner_id=100&url=/> _______________________________________________> Arsperl-users mailing list> Ars...@ar...> https://lists.sourceforge.net/lists/listinfo/arsperl-users
_________________________________________________________________
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[Arsperl-users] Attachments via ars_CreateEntry

[Steve M. <ste...@ch...>]

 
Hello!

Is it possible to submit an attachment via ars_CreateEntry?  I have a webform with an attachment field and would like to submit the attached file with the ticket.

Thanks in advance for your help.


Steve

Re: [Arsperl-users] API problem: hostname : RPC: Rpcbind failure - RPC: Authentication error) (ARERR #90)

[Thilo S. <thi...@ap...>]

Do the AR Servers use the portmapper or are they configured to use a 
specific TCP port? You can check this in the admin tool under "Server 
Information -> Server Ports and Queues".

The number 390621 that you used in the ARTCPPORT variable looks more 
like an RPC port number, for which there's a separate ARRPC variable.
The ARTCPPORT variable should contain the TCP/IP port number (if the 
server does't use the portmapper), which is something completely different.

By the way, the ARTCPPORT/ARRPC variables aren't even needed since the 
port numbers can also be passed as parameters to the ars_Login function, 
e.g.

my $ctrl = ars_Login($server,$username,$passwd, "", "", 2090,390621);


Regards,
Thilo Stapff



Urban, Robert (Allianz ASIC München, externer Mitarbeiter) wrote:
> Hi Folks,
>  
> I have a problem that I don't think is related specifically to ARSPerl, 
> but I thought
> this might nevertheless be a good place to ask for help...
>  
> I have several Sparc machines (SPARC-Enterprise-T5220) running 
> Solaris10. They have ARS v6.3
> installed and are configured to be in a server-group with another 
> machine running Solaris8 with ARS v6.3.
> There is another server-group running on Solaris9 with ARS v6.3.
>  
> I have a simple ARSPerl script:
>  
> 
>     my $ARS = ars_Login($server, $username, $password);
>     if (!defined($ARS)) {
>             print "connection failed.\nars-error:\n$ars_errstr\n";
>             exit;
>     }
>     print "connect OK\n";
>      
>     ars_Logoff($ARS);
> 
> If I run this script on either one of the Solaris10 servers and point it 
> at the same machine ($server)
> where the script is running (localhost), it works. If I point it at one 
> of the Solaris9 machines, it works.
> If I point it at the the other Solaris10 machine, it fails with the 
> following error:
>  
> 
>     connection failed.
>     ars-error:
>     [ERROR] Message not in catalog; Message number = 90 (sol10host1 :
>     RPC: Rpcbind failure - RPC: Authentication error) (ARERR #90)
> 
> I also get the error if I run the script from the Solaris8 machine, and 
> point at either of the Solaris10 machines.
>  
> If I point the script at any other machine, for example the Solaris8 
> machine in the same server-group, it works.
>  
> If I set the environment variable ARTCPPORT to a port I know is 
> configured in ARS ("private"), as follows:
> 
>     export ARTCPPORT=390621
> 
> and run my script, it fails with a different error-message:
> 
>     connection failed
>     ars-error:
>     [ERROR] Message not in catalog; Message number = 90 (sol10host2 (0)
>     : RPC: Miscellaneous tli error - An event requires attentionError 0)
>     (ARERR #90)
> 
> To sum things up: the script is successful when run from and machine to 
> a non-solaris10 machine
>  
> the script fails when run from any machine to a Solaris10 machine.
>  
> I'm using ARSperl-1.91 and ARS API v6.3.
> 
> anyone have a clue what the problem is?
>  
> Rob Urban
> 
> 
> ------------------------------------------------------------------------
> 
> -------------------------------------------------------------------------
> This SF.Net email is sponsored by the Moblin Your Move Developer's challenge
> Build the coolest Linux based applications with Moblin SDK & win great prizes
> Grand prize is a trip for two to an Open Source event anywhere in the world
> http://moblin-contest.org/redirect.php?banner_id=100&url=/
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users

[Arsperl-users] API problem: hostname : RPC: Rpcbind failure - RPC: Authentication error) (ARERR #90)

[Urban, R. (A. A. M. e. Mitarbeiter) <EXT...@al...>]

Hi Folks,
 
I have a problem that I don't think is related specifically to ARSPerl, but I thought
this might nevertheless be a good place to ask for help...
 
I have several Sparc machines (SPARC-Enterprise-T5220) running Solaris10. They have ARS v6.3
installed and are configured to be in a server-group with another machine running Solaris8 with ARS v6.3.
There is another server-group running on Solaris9 with ARS v6.3.
 
I have a simple ARSPerl script:
 

	my $ARS = ars_Login($server, $username, $password);
	if (!defined($ARS)) {
	        print "connection failed.\nars-error:\n$ars_errstr\n";
	        exit;
	}
	print "connect OK\n";
	 
	ars_Logoff($ARS);

If I run this script on either one of the Solaris10 servers and point it at the same machine ($server)
where the script is running (localhost), it works. If I point it at one of the Solaris9 machines, it works.
If I point it at the the other Solaris10 machine, it fails with the following error:
 

	connection failed.
	ars-error:
	[ERROR] Message not in catalog; Message number = 90 (sol10host1 : RPC: Rpcbind failure - RPC: Authentication error) (ARERR #90)
	

I also get the error if I run the script from the Solaris8 machine, and point at either of the Solaris10 machines.
 
If I point the script at any other machine, for example the Solaris8 machine in the same server-group, it works.
 
If I set the environment variable ARTCPPORT to a port I know is configured in ARS ("private"), as follows:

	export ARTCPPORT=390621

and run my script, it fails with a different error-message:

	connection failed
	ars-error:
	[ERROR] Message not in catalog; Message number = 90 (sol10host2 (0) : RPC: Miscellaneous tli error - An event requires attentionError 0) (ARERR #90)

To sum things up: the script is successful when run from and machine to a non-solaris10 machine
 
the script fails when run from any machine to a Solaris10 machine.
 
I'm using ARSperl-1.91 and ARS API v6.3.

anyone have a clue what the problem is?
 
Rob Urban

[Arsperl-users] [RESOLVED]Re: Can't load '/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for module ARS: ld.so.1

[Ravi <ra...@co...>]

I had to run the following command for solaris. This is equivalent to 
ldconfig on other OSes.
#crle -l 
/lib:/usr/lib:/export/home/netcool/arsapi/lib:/usr/local/lib:/opt/ibm/netcool/platform/solaris2/pgsql8/lib:/export/home/netcool/oracle/instantclie
nt_10_2

Thanks
Ravi
Ravi wrote:
> Hi: I have a arsperl script which runs fine when I run it from the shell 
> prompt. But when I run it from within another application, I get the 
> following error
>
> Can't load 
> '/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for 
> module ARS: ld.so.1:
> perl: fatal: libicudatabmc.so.32: open failed: No such file or directory at
> /usr/local/lib/perl5/5.8.7/sun4-solaris/DynaLoader.pm line 230.
>
> This file libicudatabmc.so.32 is in /export/home/netcool/arsapi/lib. I 
> installed the arsapi files under the users's home directory. So I tried 
> including the following line in my code and I still get the same error
>
> $ENV{'LD_LIBRARY_PATH'} = 
> '/usr/local/lib:/opt/ibm/netcool/platform/solaris2/pgsql8/lib:/export/home/netcool/oracle/instantclient_10_2:/export/home/netcool/arsapi/lib';
>
> Any suggestions?
>
> Thanks
> Ravi
>
>
>
> -------------------------------------------------------------------------
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Re: [Arsperl-users] Can't load '/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for module ARS: ld.so.1

[Tarakad R. V. (K. 21) <vis...@cr...>]

You also need to set PERL5LIB I think.


-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Ravi
Sent: Thursday, June 26, 2008 1:22 PM
To: ARSperl User Discussion
Subject: [Arsperl-users] Can't load
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for
module ARS: ld.so.1

Hi: I have a arsperl script which runs fine when I run it from the shell

prompt. But when I run it from within another application, I get the 
following error

Can't load 
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for 
module ARS: ld.so.1:
perl: fatal: libicudatabmc.so.32: open failed: No such file or directory
at
/usr/local/lib/perl5/5.8.7/sun4-solaris/DynaLoader.pm line 230.

This file libicudatabmc.so.32 is in /export/home/netcool/arsapi/lib. I 
installed the arsapi files under the users's home directory. So I tried 
including the following line in my code and I still get the same error

$ENV{'LD_LIBRARY_PATH'} = 
'/usr/local/lib:/opt/ibm/netcool/platform/solaris2/pgsql8/lib:/export/ho
me/netcool/oracle/instantclient_10_2:/export/home/netcool/arsapi/lib';

Any suggestions?

Thanks
Ravi



------------------------------------------------------------------------
-
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It's the best place to buy or sell services for
just about anything Open Source.
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Re: [Arsperl-users] Can't load '/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for module ARS: ld.so.1

[Mark V. <mar...@co...>]

Ravi,
It sounds like an environment problem.  Are you using the same login?  Is
your LD_LIBRARY_PATH set up the same?  Is your PATH set up the same?

HTH,
Mark Vaughan

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Ravi
Sent: Thursday, June 26, 2008 5:22 AM
To: ARSperl User Discussion
Subject: [Arsperl-users] Can't load
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for
module ARS: ld.so.1

Hi: I have a arsperl script which runs fine when I run it from the shell 
prompt. But when I run it from within another application, I get the 
following error

Can't load 
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for 
module ARS: ld.so.1:
perl: fatal: libicudatabmc.so.32: open failed: No such file or directory at
/usr/local/lib/perl5/5.8.7/sun4-solaris/DynaLoader.pm line 230.

This file libicudatabmc.so.32 is in /export/home/netcool/arsapi/lib. I 
installed the arsapi files under the users's home directory. So I tried 
including the following line in my code and I still get the same error

$ENV{'LD_LIBRARY_PATH'} = 
'/usr/local/lib:/opt/ibm/netcool/platform/solaris2/pgsql8/lib:/export/home/n
etcool/oracle/instantclient_10_2:/export/home/netcool/arsapi/lib';

Any suggestions?

Thanks
Ravi



-------------------------------------------------------------------------
Check out the new SourceForge.net Marketplace.
It's the best place to buy or sell services for
just about anything Open Source.
http://sourceforge.net/services/buy/index.php
_______________________________________________
Arsperl-users mailing list
Ars...@ar...
https://lists.sourceforge.net/lists/listinfo/arsperl-users

Re: [Arsperl-users] Can't load '/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for module ARS: ld.so.1

[Rani, R. <Rag...@gs...>]

In the LD_LIBRARY_PATH add the path of ARS.so file. This is a binary
file and is required to be loaded at the run time. Add the directory
/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/

Regards,
Ragini

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Ravi
Sent: Thursday, June 26, 2008 4:52 PM
To: ARSperl User Discussion
Subject: [Arsperl-users] Can't load
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for
module ARS: ld.so.1

Hi: I have a arsperl script which runs fine when I run it from the shell

prompt. But when I run it from within another application, I get the 
following error

Can't load 
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for 
module ARS: ld.so.1:
perl: fatal: libicudatabmc.so.32: open failed: No such file or directory
at
/usr/local/lib/perl5/5.8.7/sun4-solaris/DynaLoader.pm line 230.

This file libicudatabmc.so.32 is in /export/home/netcool/arsapi/lib. I 
installed the arsapi files under the users's home directory. So I tried 
including the following line in my code and I still get the same error

$ENV{'LD_LIBRARY_PATH'} = 
'/usr/local/lib:/opt/ibm/netcool/platform/solaris2/pgsql8/lib:/export/ho
me/netcool/oracle/instantclient_10_2:/export/home/netcool/arsapi/lib';

Any suggestions?

Thanks
Ravi



------------------------------------------------------------------------
-
Check out the new SourceForge.net Marketplace.
It's the best place to buy or sell services for
just about anything Open Source.
http://sourceforge.net/services/buy/index.php
_______________________________________________
Arsperl-users mailing list
Ars...@ar...
https://lists.sourceforge.net/lists/listinfo/arsperl-users

[Arsperl-users] Can't load '/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for module ARS: ld.so.1

[Ravi <ra...@co...>]

Hi: I have a arsperl script which runs fine when I run it from the shell 
prompt. But when I run it from within another application, I get the 
following error

Can't load 
'/usr/local/lib/perl5/site_perl/5.8.7/sun4-solaris/auto/ARS/ARS.so' for 
module ARS: ld.so.1:
perl: fatal: libicudatabmc.so.32: open failed: No such file or directory at
/usr/local/lib/perl5/5.8.7/sun4-solaris/DynaLoader.pm line 230.

This file libicudatabmc.so.32 is in /export/home/netcool/arsapi/lib. I 
installed the arsapi files under the users's home directory. So I tried 
including the following line in my code and I still get the same error

$ENV{'LD_LIBRARY_PATH'} = 
'/usr/local/lib:/opt/ibm/netcool/platform/solaris2/pgsql8/lib:/export/home/netcool/oracle/instantclient_10_2:/export/home/netcool/arsapi/lib';

Any suggestions?

Thanks
Ravi

Re: [Arsperl-users] concurrent/simultaneous access with generic user

[Michiel B. <mic...@gm...>]

If you only want to setup a Perl script to fetch data; you can setup an
account with a Read Restricted license. With this account you can access
Remedy from multiple IP adresses simultaneously.
You won't have any concurrency issues; other than that you can bog the
server seriously if the queries are not efficient enough. Obviously, if you
would execute the script a lot you want to make sure that it does not hit
too hard on your server. One little, well-chosen index on a form can do
miracles.

Regards,

Michiel


On 6/25/08, Tarakad Raghavan Viswanathan (KIRK 21) <
vis...@cr...> wrote:
>
>  I havent tried multi-threading on ARSPerl, but if Im logged in thro the
> Remedy GUI and try running the Perl program, I get the following error
> during ars_LoadQualifier although ars_Login is successful.
>
> qualifier is not of type ARQualifierStructPtr at /mypath/remedystats.pl
> line 202.
>
>  ------------------------------
> *From:* ars...@ar... [mailto:
> ars...@ar...] *On Behalf Of *Luís Gois
> *Sent:* Wednesday, June 25, 2008 12:27 PM
> *To:* ars...@ar...
> *Subject:* [Arsperl-users] concurrent/simultaneous access with generic
> user
>
>
>  Hi.
>
> We're trying to use a single generic user + ARSPerl to fetch information
> from Remedy. Is it feasible or we'll end up with concurrency errors due to,
> e.g., simultaneous calls to ars_GetListEntryWithFields after logging in
> using the same user name?
>
> Thanks.
> --
> Luís Góis
>
> -------------------------------------------------------------------------
> Check out the new SourceForge.net Marketplace.
> It's the best place to buy or sell services for
> just about anything Open Source.
> http://sourceforge.net/services/buy/index.php
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>

Re: [Arsperl-users] concurrent/simultaneous access with generic user

[Tarakad R. V. (K. 21) <vis...@cr...>]

I havent tried multi-threading on ARSPerl, but if Im logged in thro the Remedy GUI and try running the Perl program, I get the following error during ars_LoadQualifier although ars_Login is successful.
 
qualifier is not of type ARQualifierStructPtr at /mypath/remedystats.pl line 202.

________________________________

From: ars...@ar... [mailto:ars...@ar...] On Behalf Of Luís Gois
Sent: Wednesday, June 25, 2008 12:27 PM
To: ars...@ar...
Subject: [Arsperl-users] concurrent/simultaneous access with generic user


Hi.

We're trying to use a single generic user + ARSPerl to fetch information from Remedy. Is it feasible or we'll end up with concurrency errors due to, e.g., simultaneous calls to ars_GetListEntryWithFields after logging in using the same user name?

Thanks.
-- 
Luís Góis 

[Arsperl-users] concurrent/simultaneous access with generic user

[L. G. <lui...@gm...>]

Hi.

We're trying to use a single generic user + ARSPerl to fetch information
from Remedy. Is it feasible or we'll end up with concurrency errors due to,
e.g., simultaneous calls to ars_GetListEntryWithFields after logging in
using the same user name?

Thanks.
-- 
Luís Góis

Re: [Arsperl-users] Message not in catalog; Message number = 94 (199.11.3.12) (ARERR #94)

[J. G. <jar...@gm...>]

You probably need to add an index to the field 'Create Date' to be
able to search againts a table with that amount of records...

Or use some of the other indexed fields in the where clause.

--
Jarl

2008/6/12 Ravi <ra...@co...>:
> Hi: I am running ars_GetListEntryWithFields against AR System EMail
> Messages form which has a lot of data (550993 records). I want to
> perform some checking on the BCC field and decide if I can delete the
> entry. But everytime I run the script I get the
>
> GLEWF Failed: [ERROR] Message not in catalog; Message number = 94
> (199.11.3.12) (ARERR #94) at ./cleanup_arsystememail.p.pl line 39.
>
> The AR Error document says the query is timing out. I am using the
> Create Date: < time as the qualifier. My oldest record has a create date
> of 12/10/2007 0:0:26. I have tried running the script with a date as old
> as that.
>
> Any suggestion. Below is the actual code.
>
> $thTime = time() - ($days*3600);
> $qual_str = "'Create Date:' < $thTime";
> ($qual = ars_LoadQualifier($ctrl, $schema, $qual_str)) || die
> "ars_LoadQualifier: $ars_errstr";
>
> @get_list_fields = (18089,18090,1,3);
> (@Entries = ars_GetListEntryWithFields($ctrl, $schema, $qual, 0,0,
> [@get_list_fields],1, 1) ) || die( "GLEWF Failed: $ars_errstr" );
>
>
> TIA
> Ravi
>
>
> -------------------------------------------------------------------------
> Check out the new SourceForge.net Marketplace.
> It's the best place to buy or sell services for
> just about anything Open Source.
> http://sourceforge.net/services/buy/index.php
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>

[Arsperl-users] Message not in catalog; Message number = 94 (199.11.3.12) (ARERR #94)

[Ravi <ra...@co...>]

Hi: I am running ars_GetListEntryWithFields against AR System EMail 
Messages form which has a lot of data (550993 records). I want to 
perform some checking on the BCC field and decide if I can delete the 
entry. But everytime I run the script I get the

GLEWF Failed: [ERROR] Message not in catalog; Message number = 94 
(199.11.3.12) (ARERR #94) at ./cleanup_arsystememail.p.pl line 39.

The AR Error document says the query is timing out. I am using the 
Create Date: < time as the qualifier. My oldest record has a create date 
of 12/10/2007 0:0:26. I have tried running the script with a date as old 
as that.

Any suggestion. Below is the actual code.

$thTime = time() - ($days*3600);
$qual_str = "'Create Date:' < $thTime";
($qual = ars_LoadQualifier($ctrl, $schema, $qual_str)) || die 
"ars_LoadQualifier: $ars_errstr";

@get_list_fields = (18089,18090,1,3);
(@Entries = ars_GetListEntryWithFields($ctrl, $schema, $qual, 0,0, 
[@get_list_fields],1, 1) ) || die( "GLEWF Failed: $ars_errstr" );


TIA
Ravi

[Arsperl-users] Problem while installing ARSPerl onsolaris 10

[Rani, R. <Rag...@gs...>]

Hi,
We are getting following error while installing ARSPerl module on
Solaris 10. Will you please help us to understand the issue and to
resolve it.
************************************************************************
************************************************************************
********************************************************
cdiacsa01.net.gs.com <5.10> [1] 380 # pwd
/local/opt2/ARSperl-1.91
cdiacsa01.net.gs.com <5.10> [0] 381 # make
gcc -c -I/opt/ar/GS/include/include -D_POSIX_PTHREAD_SEMANTICS
-D_REENTRANT -DUSE_SITECUSTOMIZE -DNO_HASH_SEED -DBUILT_BY_ACTIVESTATE
-fno-strict-aliasing -pipe -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -O
-DVERSION=\"1.91\" -DXS_VERSION=\"1.91\" -fPIC
"-I/opt/gsperl-5.8.6_1/lib/5.8.6/sun4-solaris-thread-multi/CORE" -g
-Wno-unused-variable -Wuninitialized -DARS32 -DARS452
-DPERL_PATCHLEVEL_IS=8 -DPERL_SUBVERSION_IS=6 -DPERL_BASEREV_IS=50 ARS.c
In file included from
/opt/gsperl-5.8.6_1/lib/5.8.6/sun4-solaris-thread-multi/CORE/perl.h:2838
,
from support.h:70,
from ARS.xs:26:
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/math.h:26:26: iso/math_iso.h: No such file or directory
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/math.h:27:26: iso/math_c99.h: No such file or directory
In file included from
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/math.h:336,
from
/opt/gsperl-5.8.6_1/lib/5.8.6/sun4-solaris-thread-multi/CORE/perl.h:2838
,
from support.h:70,
from ARS.xs:26:
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/floatingpoint.h:30:24: sys/ieeefp.h: No such file or directory
In file included from
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/math.h:336,
from
/opt/gsperl-5.8.6_1/lib/5.8.6/sun4-solaris-thread-multi/CORE/perl.h:2838
,
from support.h:70,
from ARS.xs:26:
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/floatingpoint.h:104: error: field `fpclass' has incomplete type
/local/opt/twwgs/gcc34/bin/../lib/gcc/sparc-sun-solaris2.10/3.4.4/includ
e/floatingpoint.h:128: error: field `rd' has incomplete type
*** Error code 1
make: Fatal error: Command failed for target `ARS.o'
cdiacsa01.net.gs.com <5.10> [1] 382 #



Regards,
Ragini

Re: [Arsperl-users] compiling ARSperl 1.91 with 7.1 on RHEL5, still warnings, not working

[Geoffrey E. <geo...@gm...>]

Thanks.

I'll try that.

-Geoff

On Thu, Jun 5, 2008 at 1:35 AM, Thilo Stapff <thi...@ap...>
wrote:

> I don't have any experience with 64 bit systems so I can only take a
> guess here. To me, the situation looks as follows:
>
> The Remedy API libraries are 32 bit, so ARSperl has to be compiled with
> -m32.
>
> Your Perl interpreter is 64 bit, so ARSperl would also have to be
> compiled as 64 bit, which of course collides with the condition above.
>
> A possible solution might be to compile a Perl interpreter with -m32 and
> use that one for ARSperl.
>
>
> Regards,
> Thilo Stapff
>
>
>
>
> Geoffrey Endresen wrote:
> > I would not be concerned about the warnings if the actual code worked,
> > but I still keep getting the warings.
> >
> > This time I tried -m32. But I still get the cast warnings.
> >
> > How can I get rid of these?
> >
> >
> > -------| remedy-dev-4715: ~/ARSperl-1.91 |---------
> > % make
> > Skip blib/lib/ARSarerrno-h.pm (unchanged)
> > Skip blib/lib/ARSnparm.pm (unchanged)
> > Skip blib/lib/artypes.ph <http://artypes.ph> (unchanged)
> > Skip blib/lib/_h2ph_pre.ph <http://h2ph_pre.ph> (unchanged)
> > Skip blib/lib/ARSar-h.pm (unchanged)
> > Skip blib/lib/ARSnterrno-h.pm (unchanged)
> > Skip blib/lib/ARSnt-h.pm (unchanged)
> > Skip blib/lib/ARSOOsup.pm (unchanged)
> > Skip blib/lib/ARSOOmsgs.pm (unchanged)
> > Skip blib/lib/ARSOOform.pm (unchanged)
> > Skip blib/lib/ARS.pm (unchanged)
> > cc -c  -I/opt/ar/remedy-app/api/include -pthread -fno-strict-aliasing
> > -pipe -Wdeclaration-after-statement -I/usr/local/include
> > -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -O3
> > -DVERSION=\"1.91\" -DXS_VERSION=\"1.91\" -fpic
> >
> "-I/local/apollo/package/local_1/Linux-2.6c2.5-i686/Perl/Perl-124.0-1/perl/bin/perl5.8/../../lib/perl5.8-dist/Linux-2.6c2.5-i686-64int/CORE"
> > -g  -DARS32  -DARS452  -m32  -DPERL_PATCHLEVEL_IS=8
> > -DPERL_SUBVERSION_IS=8 -DPERL_BASEREV_IS=50  ARS.c
> > ARS.xs: In function 'XS_ARS_ars_CreateActiveLink':
> > ARS.xs:5178: warning: cast to pointer from integer of different size
> > ARS.xs: In function 'XS_ARS_ars_SetActiveLink':
> > ARS.xs:5340: warning: cast to pointer from integer of different size
> > ARS.xs: In function 'XS_ARS_ars_CreateFilter':
> > ARS.xs:5519: warning: cast to pointer from integer of different size
> > ARS.xs: In function 'XS_ARS_ars_SetFilter':
> > ARS.xs:5661: warning: cast to pointer from integer of different size
> > ARS.xs: In function 'XS_ARS_ars_CreateEscalation':
> > ARS.xs:5828: warning: cast to pointer from integer of different size
> > ARS.xs: In function 'XS_ARS_ars_SetEscalation':
> > ARS.xs:5965: warning: cast to pointer from integer of different size
> > cc -c  -I/opt/ar/remedy-app/api/include -pthread -fno-strict-aliasing
> > -pipe -Wdeclaration-after-statement -I/usr/local/include
> > -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -O3
> > -DVERSION=\"1.91\" -DXS_VERSION=\"1.91\" -fpic
> >
> "-I/local/apollo/package/local_1/Linux-2.6c2.5-i686/Perl/Perl-124.0-1/perl/bin/perl5.8/../../lib/perl5.8-dist/Linux-2.6c2.5-i686-64int/CORE"
> > -g  -DARS32  -DARS452  -m32  -DPERL_PATCHLEVEL_IS=8
> > -DPERL_SUBVERSION_IS=8 -DPERL_BASEREV_IS=50  support.c
> > support.c: In function 'get_logging_file_ptr':
> > support.c:123: warning: cast to pointer from integer of different size
> > cc -c  -I/opt/ar/remedy-app/api/include -pthread -fno-strict-aliasing
> > -pipe -Wdeclaration-after-statement -I/usr/local/include
> > -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -O3
> > -DVERSION=\"1.91\" -DXS_VERSION=\"1.91\" -fpic
> >
> "-I/local/apollo/package/local_1/Linux-2.6c2.5-i686/Perl/Perl-124.0-1/perl/bin/perl5.8/../../lib/perl5.8-dist/Linux-2.6c2.5-i686-64int/CORE"
> > -g  -DARS32  -DARS452  -m32  -DPERL_PATCHLEVEL_IS=8
> > -DPERL_SUBVERSION_IS=8 -DPERL_BASEREV_IS=50  supportrev.c
> > supportrev.c: In function 'rev_ARAssignFieldStruct_helper':
> > supportrev.c:1735: warning: cast to pointer from integer of different
> size
> > cc -c  -I/opt/ar/remedy-app/api/include -pthread -fno-strict-aliasing
> > -pipe -Wdeclaration-after-statement -I/usr/local/include
> > -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -O3
> > -DVERSION=\"1.91\" -DXS_VERSION=\"1.91\" -fpic
> >
> "-I/local/apollo/package/local_1/Linux-2.6c2.5-i686/Perl/Perl-124.0-1/perl/bin/perl5.8/../../lib/perl5.8-dist/Linux-2.6c2.5-i686-64int/CORE"
> > -g  -DARS32  -DARS452  -m32  -DPERL_PATCHLEVEL_IS=8
> > -DPERL_SUBVERSION_IS=8 -DPERL_BASEREV_IS=50  supportrev_generated.c
> > Running Mkbootstrap for ARS ()
> > chmod 644 ARS.bs
> > rm -f blib/arch/auto/ARS/ARS.so
> > LD_RUN_PATH="/lib:/opt/ar/remedy-app/api/lib" cc  -shared
> > -L/usr/local/lib ARS.o support.o supportrev.o supportrev_generated.o
> > /opt/ar/remedy-app/api/lib/libar.a  -o blib/arch/auto/ARS/ARS.so     \
> >            -L/opt/ar/remedy-app/api/lib -lpthread -licuucbmc
> > -licui18nbmc       \
> >
> > chmod 755 blib/arch/auto/ARS/ARS.so
> > cp ARS.bs blib/arch/auto/ARS/ARS.bs
> > chmod 644 blib/arch/auto/ARS/ARS.bs
> >
> >
> >
> > --
> > -Geoff Endresen
> > Amazon.com
> >
> >
> > ------------------------------------------------------------------------
> >
> > -------------------------------------------------------------------------
> > Check out the new SourceForge.net Marketplace.
> > It's the best place to buy or sell services for
> > just about anything Open Source.
> > http://sourceforge.net/services/buy/index.php
> >
> >
> > ------------------------------------------------------------------------
> >
> > _______________________________________________
> > Arsperl-users mailing list
> > Ars...@ar...
> > https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>
> -------------------------------------------------------------------------
> Check out the new SourceForge.net Marketplace.
> It's the best place to buy or sell services for
> just about anything Open Source.
> http://sourceforge.net/services/buy/index.php
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>



-- 
-Geoff Endresen
Amazon.com

Re: [Arsperl-users] ARSPerl-1.9 for remedy 7.1v on Solaris 10

[<Tom...@Ve...>]

Hi Ragini,
 
We used the ARSPerl-1.91 which will compile against Remedy 7.1v on
Solaris 10 box.  We only had one problem which was having 64 bit
libraries in gcc path.  We corrected that by using a force 32bit flag (
-m32 ).  We have been testing it for about month and it seems to be
working fine.
 

regards,

Tommy Bowles



________________________________

From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Michiel Beijen
Sent: Thursday, June 05, 2008 6:27 AM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] ARSPerl-1.9 for remedy 7.1v on Solaris 10


Ragini,
 
The site seems to be down on this moment. You can also of course extract
the /api directory from any server installation, or from a server
package from the Remedy patch site, to get access to the libraries.
 
Regards,
 
Michiel Beijen
Freelance Software Consultant
Bee Free IT
 
On 6/5/08, Rani, Ragini <Rag...@gs...> wrote: 

	Hi Thilo,
	
	Is this http://arswiki.org/projects/arapi/downloads site is
down. Or the
	site url got changed?
	
	Regards,
	Ragini
	-----Original Message-----
	From: ars...@ar...
	[mailto:ars...@ar...] On Behalf Of Thilo
Stapff
	Sent: Wednesday, April 09, 2008 6:29 PM
	To: ARSperl User Discussion
	Subject: Re: [Arsperl-users] ARSPerl-1.9 for remedy 7.1v on
Solaris 10
	
	It looks like you  are trying to compile ARSperl against the 7.1
API,
	which doesn't work with ARSperl 1.90.
	
	ARSperl 1.90 can be compiled with the 7.0 API, which should run
against
	a 7.1 server without problems. (If you don't have the libraries,
you can
	
	download them from http://arswiki.org/projects/arapi/downloads).
	
	Alternatively you might download the developer version of
ARSperl via
	CVS, which can be compiled with the ARS 7.1 API (See the section
	"Anonymous CVS Access" at
http://sourceforge.net/cvs/?group_id=116013).
	
	
	Regards,
	Thilo
	
	
	
	Rani, Ragini wrote:
	> When I ran 'make' command I got following error.
	>
	> bash-3.00$ pwd
	> /opt/ar/ARSPerl/ARSperl-1.90
	> make
	> gcc -c  -I/opt/ar/Remedy5-7/api/include
-D_POSIX_PTHREAD_SEMANTICS
	> -D_REENTRANT -DUSE_SITECUSTOMIZE -DNO_HASH_SEED
-DBUILT_BY_ACTIVESTATE
	
	> -fno-strict-aliasing -pipe -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64
	> -O    -DVERSION=\"1.90\"  -DXS_VERSION=\"1.90\" -fPIC
	>
"-I/opt/gsperl-5.8.6_1/lib/5.8.6/sun4-solaris-thread-multi/CORE"  -g
	
	> -Wno-unused-variable -Wuninitialized  -DARS32  -DARS452
	> -DPERL_PATCHLEVEL_IS=8 -DPERL_SUBVERSION_IS=6
-DPERL_BASEREV_IS=50
	ARS.c
	>
	> ARS.xs: In function `XS_ARS_ars_GetFilter':
	> ARS.xs:1573: warning: passing arg 16 of `ARGetFilter' from
	incompatible
	> pointer type
	> ARS.xs:1573: error: too few arguments to function
`ARGetFilter'
	> ARS.xs: In function `XS_ARS_ars_CreateFilter':
	> ARS.xs:5907: warning: passing arg 14 of `ARCreateFilter' makes
integer
	
	> from pointer without a cast
	> ARS.xs:5907: error: too few arguments to function
`ARCreateFilter'
	> ARS.xs: In function `XS_ARS_ars_SetFilter':
	> ARS.xs:6047: warning: passing arg 15 of `ARSetFilter' from
	incompatible
	> pointer type
	> ARS.xs:6047: error: too few arguments to function
`ARSetFilter'
	> *** Error code 1
	> make: Fatal error: Command failed for target `ARS.o'
	>
	> _____________________________________________
	> *From:  * Rani, Ragini
	> *Sent:  * Wednesday, April 09, 2008 2:08 PM
	> *To:    * 'ars...@ar...'
	> *Subject:       * ARSPerl-1.9  for remedy 7.1v on Solaris 10
	>
	> I want to know if any one of you have used ARSPerl-1.90 to
work
	against
	> remedy 7.1v server which I have installed on Solaris 10
server.
	>
	> Regards,
	> Ragini
	>
	>
	>
	
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	>
	>
	
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Re: [Arsperl-users] ARSPerl-1.9 for remedy 7.1v on Solaris 10

[Michiel B. <mic...@gm...>]

Ragini,

The site seems to be down on this moment. You can also of course extract the
/api directory from any server installation, or from a server package from
the Remedy patch site, to get access to the libraries.

Regards,

Michiel Beijen
Freelance Software Consultant
Bee Free IT

On 6/5/08, Rani, Ragini <Rag...@gs...> wrote:
>
> Hi Thilo,
>
> Is this http://arswiki.org/projects/arapi/downloads site is down. Or the
> site url got changed?
>
> Regards,
> Ragini
>
> -----Original Message-----
> From: ars...@ar...
> [mailto:ars...@ar...] On Behalf Of Thilo Stapff
> Sent: Wednesday, April 09, 2008 6:29 PM
> To: ARSperl User Discussion
> Subject: Re: [Arsperl-users] ARSPerl-1.9 for remedy 7.1v on Solaris 10
>
> It looks like you  are trying to compile ARSperl against the 7.1 API,
> which doesn't work with ARSperl 1.90.
>
> ARSperl 1.90 can be compiled with the 7.0 API, which should run against
> a 7.1 server without problems. (If you don't have the libraries, you can
>
> download them from http://arswiki.org/projects/arapi/downloads).
>
> Alternatively you might download the developer version of ARSperl via
> CVS, which can be compiled with the ARS 7.1 API (See the section
> "Anonymous CVS Access" at http://sourceforge.net/cvs/?group_id=116013).
>
>
> Regards,
> Thilo
>
>
>
> Rani, Ragini wrote:
> > When I ran 'make' command I got following error.
> >
> > bash-3.00$ pwd
> > /opt/ar/ARSPerl/ARSperl-1.90
> > make
> > gcc -c  -I/opt/ar/Remedy5-7/api/include  -D_POSIX_PTHREAD_SEMANTICS
> > -D_REENTRANT -DUSE_SITECUSTOMIZE -DNO_HASH_SEED -DBUILT_BY_ACTIVESTATE
>
> > -fno-strict-aliasing -pipe -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64
> > -O    -DVERSION=\"1.90\"  -DXS_VERSION=\"1.90\" -fPIC
> > "-I/opt/gsperl-5.8.6_1/lib/5.8.6/sun4-solaris-thread-multi/CORE"  -g
>
> > -Wno-unused-variable -Wuninitialized  -DARS32  -DARS452
> > -DPERL_PATCHLEVEL_IS=8 -DPERL_SUBVERSION_IS=6 -DPERL_BASEREV_IS=50
> ARS.c
> >
> > ARS.xs: In function `XS_ARS_ars_GetFilter':
> > ARS.xs:1573: warning: passing arg 16 of `ARGetFilter' from
> incompatible
> > pointer type
> > ARS.xs:1573: error: too few arguments to function `ARGetFilter'
> > ARS.xs: In function `XS_ARS_ars_CreateFilter':
> > ARS.xs:5907: warning: passing arg 14 of `ARCreateFilter' makes integer
>
> > from pointer without a cast
> > ARS.xs:5907: error: too few arguments to function `ARCreateFilter'
> > ARS.xs: In function `XS_ARS_ars_SetFilter':
> > ARS.xs:6047: warning: passing arg 15 of `ARSetFilter' from
> incompatible
> > pointer type
> > ARS.xs:6047: error: too few arguments to function `ARSetFilter'
> > *** Error code 1
> > make: Fatal error: Command failed for target `ARS.o'
> >
> > _____________________________________________
> > *From:  * Rani, Ragini
> > *Sent:  * Wednesday, April 09, 2008 2:08 PM
> > *To:    * 'ars...@ar...'
> > *Subject:       * ARSPerl-1.9  for remedy 7.1v on Solaris 10
> >
> > I want to know if any one of you have used ARSPerl-1.90 to work
> against
> > remedy 7.1v server which I have installed on Solaris 10 server.
> >
> > Regards,
> > Ragini
> >
> >
> >
> ------------------------------------------------------------------------
> >
> >
> ------------------------------------------------------------------------
> -
> > This SF.net email is sponsored by the 2008 JavaOne(SM) Conference
> > Don't miss this year's exciting event. There's still time to save
> $100.
> > Use priority code J8TL2D2.
> >
> http://ad.doubleclick.net/clk;198757673;13503038;p?http://java.sun.com/j
> avaone
> >
> >
> >
> ------------------------------------------------------------------------
> >
> > _______________________________________________
> > Arsperl-users mailing list
> > Ars...@ar...
> > https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>
> ------------------------------------------------------------------------
> -
> This SF.net email is sponsored by the 2008 JavaOne(SM) Conference
> Don't miss this year's exciting event. There's still time to save $100.
> Use priority code J8TL2D2.
> http://ad.doubleclick.net/clk;198757673;13503038;p?http://java.sun.com/j
> avaone
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
> -------------------------------------------------------------------------
> Check out the new SourceForge.net Marketplace.
> It's the best place to buy or sell services for
> just about anything Open Source.
> http://sourceforge.net/services/buy/index.php
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>