ok I click on the enter payments under billing. I select the customer number and enter the payment. When I do a payment report it says no payments listed. What gives? Am I doing something wrong?
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it might be related to the voucher nr not corresponding to the invoice nr... so your payments are spread accross the customer's outstanding invoices ordered by invoice nr... to verify that the payment has been entered, view the detailed aging report...
Regards
Johan
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ok I click on the enter payments under billing. I select the customer number and enter the payment. When I do a payment report it says no payments listed. What gives? Am I doing something wrong?
Nothing is wrong just the payment report page have some database id error and thus cause a big trouble.
it might be related to the voucher nr not corresponding to the invoice nr... so your payments are spread accross the customer's outstanding invoices ordered by invoice nr... to verify that the payment has been entered, view the detailed aging report...
Regards
Johan