[Apcupsd-users] apcupsd not showing any UPS load

[Jeffery S. <je...@cj...>]

Xubuntu:    24.04.3
apcupsd:    3.14.143.1build2  (standard Ubuntu package)
UPS:	    New APC SMC1500C with USB connection

I just built a new Linux workstation with a new APC UPS.  Everything is
running fine except that the monitor is showing no load despite all of
my equipment plugged into the UPS.  Here is a link to a screenshot:

http://cjsa.com/misc/apcupsd_01.png

Any reason that this is happening?  On my previous system with the same UPS
which was more than five years old, all of this worked fine.  Could this
be a configuration issue?  I believe I'm using the same configuration as
the last machine.  Here is my /etc/apcupsd/apcupsd.conf file stripped of
comments and empty lines:

-----------------------------------------------------------
UPSNAME CUP_SMC_1500
UPSCABLE usb
UPSTYPE usb
DEVICE
LOCKFILE /var/lock
SCRIPTDIR /etc/apcupsd
PWRFAILDIR /etc/apcupsd
NOLOGINDIR /etc
ONBATTERYDELAY 10
BATTERYLEVEL 10
MINUTES 5
TIMEOUT 0
ANNOY 300
ANNOYDELAY 480
NOLOGON disable
KILLDELAY 0
NETSERVER on
NISIP 127.0.0.1
NISPORT 3551
EVENTSFILE /var/log/apcupsd.events
EVENTSFILEMAX 20
UPSCLASS standalone
UPSMODE disable
STATTIME 0
STATFILE /var/log/apcupsd.status
LOGSTATS off
DATATIME 0
-----------------------------------------------------------

I also find that I cannot run a selftest on the ups which seems very
strange.  As root, here is what I do:

-----------------------------------------------------------
# service apcupsd stop
# apctest

This part of apctest is for testing USB UPSes.

Getting UPS capabilities...SUCCESS

Please select the function you want to perform.

1)  Test kill UPS power
2)  Perform self-test
3)  Read last self-test result
4)  View/Change battery date
5)  View manufacturing date
6)  View/Change alarm behavior
7)  View/Change sensitivity
8)  View/Change low transfer voltage
9)  View/Change high transfer voltage
10) Perform battery calibration
11) Test alarm
12) View/Change self-test interval
 Q) Quit

Select function number: 2


This test instructs the UPS to perform a self-test
operation and reports the result when the test completes.

I don't know how to run a self test on your UPS
or your UPS does not support self test.
-----------------------------------------------------------

I would think that this type of unit would be able to perform the
self test.  Could this also be a config issue?

Any pointers are appreciated.

Regards,
-- 
Jeffery Small