Re: [Apcupsd-users] Trouble installing apcupsd driver on Windows 7
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From: Mark F. <mf...@no...> - 2016-02-24 13:40:14
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On Tue, 23 Feb 2016 20:45:04 Daniel Maloney <tel...@gm...> wrote:
> I failed to mention I use to have the latest version of APCUPSD installed
> on the PC that this log came from but a month ago I installed a prior
> version just to see if it was any better (it is not). On all the other
> 8200 Elite PCs I still have the latest version installed.
Daniel, in your message of 23 Feb, you said, "The APCUPSD driver often crashes
several times while the roof is opening and\or closing. It also crashes
outside of the use of the roof motor controller but less frequently", and "on
other machines where USB cameras and USB serial devices are used the
driver will crash frequently during the use of these USB devices."
So, I understand that the root controller is causing an apcupsd crash on the one
computer, but the other computers do not crash when the roof it opening or
closing. The other computers crash during the use of USB devices connected to
those computers, correct?
Since you have tried the latest apcupsd software, and since I, as well as
others, use USB connected UPSes on Windows (mine are still running, Windows 7
and XP, not WIN10), it seems to me the one distinct factor you have are the HP
Elite 8200 computers running Windows 10.
I'd try that simple test I suggested which shouldn't mess up all your
connections. Find an old Windows 7 computer, preferably not a laptop since I've
experienced some funkiness with USBs on laptops, and preferably not an HP Elite
8200.
On the computer that has the roof controller UPS, simply change the config to
client mode by setting C:\apcupsd\etc\apcupsd.conf to:
UPSCABLE ether
UPSTYPE net
DEVICE <ip of your WIN7 computer>:3551
POLLTIME 10
MINUTES 4 # I do this just to make sure the client shuts down first
#NETSERVER ON # I've just commented out rather than set to 'off'
NISIP 0.0.0.0 # if this computer has only one NIC, otherwise, set to the
# NIC connected to your LAN.
NISPORT 3551
Restart the apcupsd service.
Set up apcupsd on the test WIN7 computer and plug in the UPS for the roof
controller and set it to server mode (default) by setting
C:\apcupsd\etc\apcupsd.conf to:
NETSERVER on
NISIP 0.0.0.0 # if your test WIN7 has only one NIC, otherwise, set to the
# NIC connected to your LAN.
NISPORT 3551 # Likewise as above
Make sure port 3551 is open on both firewalls.
You'll still be able to see the UPS status from your original WIN10. The only
real difference you'll see is it will say "ONLINE SLAVE" in the Status box.
Now, if the roof controller (running on the WIN10) crashes apcupsd on the WIN7,
I'm out of ideas. I suspect this setup will work just fine with no apcupsd
crashing on the WIN7. If that is the case, I would have to conclude that the
problem has something to do either with Windows 10 or the HP Elite 8200
hardware.
If the above works, your next test might be to stage the roof controller
software on the Windows 7 machine and see whether or not it crashes there.
Good Luck.
--Mark
-----Original Message-----
> Date: Tue, 23 Feb 2016 20:45:04 -0600
> From: Daniel Maloney <tel...@gm...>
> To: Apcupsd Discussion List <apc...@li...>
> Subject: Re: [Apcupsd-users] Trouble installing apcupsd driver on Windows 7
>
> Mark and others,
>
> I failed to mention I use to have the latest version of APCUPSD installed
> on the PC that this log came from but a month ago I installed a prior
> version just to see if it was any better (it is not). On all the other
> 8200 Elite PCs I still have the latest version installed.
>
> Yes, the roof controller and roof motor UPS units are there so in the event
> of a power outage the roof of the observatory will still be able to close.
> I also have UPS units tied to each scope's PC so in the event of a power
> outage the scope can stop imaging and park itself before the roof closes.
> It works great and is entirely automated.
>
> I prefer APCUPSD as it has the ability to kill the power of the UPS unit in
> the event of a prolonged brown out thus allowing the PCs to come back on
> once the utility power is restored. Does the Powerchute software support
> this as well? I thought it did not?
>
> Of course I also love the event response framework of the APCUPSD
> platform. I did read that the Powerchute software does generate event logs
> and you can respond to them via task scheduler but I just like the
> simplistic approach APCUPSD offers.
>
> I want to keep APCUPSD but this driver issue needs to be solved. Wish we
> could have a debug version of it I could run with so we can see where it is
> crashing and/or why.
>
> Best Always,
>
> Daniel
> On Feb 23, 2016 12:56 PM, "Mark Foley" <mf...@no...> wrote:
>
> > On Tue, 23 Feb 2016 18:10:45 Jernej Simon?i? <
> > jernej's-s...@et...> wrote:
> >
> > > As long as ModBus mode isn't used, there shouldn't be any difference
> > > between 3.14.12 and 3.14.13 driver ...
> >
> > Good points, but it still doesn't hurt to have the latest version. The
> > 3.14.13
> > site also says, "Other [in addition to MODBUS] ... changes include ... many
> > bug fixes and cleanups to the code base." And the release notes say,
> > "Windows
> > USB driver has been updated with additional USB identifiers ...".
> >
> > General "Bug fixes" and any USB driver updating would indicate to me that a
> > newer version should be tried. This might not fix Daniel's problem, but
> > it's
> > certainly good practice generally.
> >
> > I've recently installed PowerChute 3.0 and have not run into the problems
> > you
> > mentioned ... yet. Probably hasn't yet been running the month-ish you
> > mentioned.
> >
> > I threw the PowerChute suggestion out there because if Daniel does not need
> > client/server or email notification, he might find PowerChute works better
> > than
> > his constant COMMLOST issue with apcupsd.
> >
> > --Mark
> >
> > -----Original Message-----
> > Date: Tue, 23 Feb 2016 18:10:45 +0100
> > From: Jernej Simon?i? <jernej's-s...@et...>
> > Organization: E-mailaholics International
> > To: "Mark Foley on [apcupsd-users]" <apc...@li...>
> > Subject: Re: [Apcupsd-users] Trouble installing apcupsd driver on Windows 7
> >
> > On Tuesday, February 23, 2016, 16:25:07, Mark Foley wrote:
> >
> > > 1) Get the latest apcupsd 3.14.13 from 02 February 2015. Yours is
> > 3.14.12 from
> > > 29 March 2014. It's always best to use the latest software when
> > debugging such
> > > things. The release notes indicate updates to the Windows USB driver
> > specifically.
> >
> > As long as ModBus mode isn't used, there shouldn't be any difference
> > between 3.14.12 and 3.14.13 driver (the driver on Windows uses
> > Microsoft's own WinUSB interface, and the only thing changed between
> > .12 and .13 is the .inf file, which now lists modbus hardware IDs).
> >
> > > Why, if I may ask, are you using apcupsd on Windows? The APC Powerchute
> > software
> > > works pretty well and you would likely not have this issue (or would
> > you? might be
> > > worth a test). I am using Powerchute on all office workstations, but
> > apcupsd on
> > > the Windows database servers because a) powerchute does not have a means
> > of
> > > controlling more than one computer connected to a UPS and b) powerchute
> > does not
> > > have a mechanism to send email notices when power events occur.
> >
> > In my experience, PowerChute works for about a month, then it becomes
> > impossible to log in to the admin interface (it'll still shut down the
> > computer, but good luck trying to change anything), plus it requires
> > Java, which I'd prefer to avoid unless absolutely necessary.
> >
> > --
> > Jernej Simon?i?, Ena d.o.o.
> >
> >
> >
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