[Apcupsd-users] Trouble installing apcupsd driver on Windows 7

[Mark F. <mf...@no...>]

This question has probably been asked dozens of times before, but I'm new to the
list and have not found the answer elsewere.

I have an APC model BE750G connected via USB to my Windows 7 computer. I've
installed the apcupsd 3.14.13 software. During installation, it says, "The USB
driver could not be automatically installed ... please see ... install.txt for
instructions on installing the USB driver by hand." 

I followed those instructions, but I get the message "Windows has determined the
driver software for your device is up to date." However, status for the UPS
shows, COMMLOST.  Also, under Device Manager > Batteries, "American Power
Conversion USP UPS (Apcupsd)" is not listed, only "HID UPS Battery" and
"Microsoft Composite Battery" are listed.  I am concluding that the correct
driver was not installed. 

Also, things differed a bit for me than what was written in the instructions. 
At steps f. and g.  the instructions say:

f. Browse to "C:\apcupsd\driver" and hit Open

g. Select "American Power Conversion USB UPS (Apcupsd)" and hit Next.

When I browse to C:\apcupsd\driver, there is no "American Power Conversion USB
UPS (Apcupsd)" listed.  I show only 2 folders: amd64 and i386.  Each of these
contain the files: WdfCoInstaller01009.dll and winsusbcoinstall2.dll. 

Perhaps this download is missing the correct driver?

Do I need to somehow force Windows 7 to use what it thinks in *not* the most
recent driver?

btw - I had this UPS connected to WIN7 and PowerChute, and connected to Linux
using apcupsd and everything worked just fine.  it's not the UPS itself. 

Thanks, Mark