VICIdial Contact Center Suite
Desktop communication tool: chat, telephony, multimedia
Software per Call Center
The most affordable CRM system according to Capterra
Accent interfaces and controls systems through goals and policies
Enterprise telephony recording and retrieval system
Samples and wrappers around the Bria desktop API
Implement Screen Pop for Avaya PBX
Cress is a comprehensive toolset for graphical service/workflow design
JAvascript Voicexml InterpretER
A suite of open-source tools and frameworks for creating SIP apps