Search Results for "tiny-workflow"

...It sits above FreeSWITCH and gives web developers a REST API for voice calls, fax, SMS and email instead of a dialplan to learn. The idea is that a communications workflow should be something you write in your own application. You describe what should happen, and ICTCore deals with the switch, the media and the state machine underneath. It is the engine behind ICTFax and the open source ICTDialer, so it is exercised daily by real deployments rather than being a demonstration piece. MPL-2.0 licensed. ...

An open source CRM built on SuiteCRM and wired into our contact centre stack, so the customer record and the phone call are not sitting in two separate systems. The CRM side is what you would expect: accounts, contacts, leads, opportunities, cases and campaigns, with the reporting and workflow SuiteCRM already gives you. What we added is the telephony integration. Calls can be placed from a record, an inbound call can bring the matching record up, and campaign activity flows back into the CRM instead of living in a separate dialer report. AGPL-3.0 licensed. Suited to teams who want their customer data on their own servers and are willing to run a real CRM rather than a hosted one.

PointCRM is a Customer Relationship Management system based on vtiger. It is more clean with simpliest structure and much lighter then vtiger (package 11 MB instead of 30 MB). It has been adapted to Polish companies (built-in default package Polish language, addresses and specific numbers identifying them such as NIP (VAT Identyfication Number), REGON, KRS). The system includes only modules associated closely with the sales CRM (Customers, Contacts, Leads, Potential Sales), marketing...