Search Results for "open source crm java"

The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease.

ICTAgent is a advance webphone offered as chrome extesion and when installed it will convert all available contacts as click to dial. This extension will embed WebRTC based VoIP Phone in browser which will remain connected to the main server, and will be responsible for inbound and outbound calls, transfer calls, sending DTMF as well sending Fax. It can harvest contacts from the random pages. Agent can access contents, contacts from a single application. Browser can automatically fetch...

Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.