Search Results for "java program"

Give your HR team the tools they need to streamline administrative tasks, support employees, and make informed decisions with the OrangeHRM free and open source HR software.

The culmination of over 30 years of experience, ENVISION utilises the most up-to-date technologies to empower aviation decision-makers by providing them with helpful and informative data that adds value to their organisation. ENVISION is web-based and device-agnostic so can be used anywhere, anytime. It also supports offline capability allowing you to continue working, even when you don’t have an internet connection. Our solution comprises of 9 modules that can either be purchased separately or together as part of an integrated solution. ENVISION can interface with numerous external systems, so when you implement you don’t have to start from scratch.

QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.

IT Autopilot takes the pressure off your team by handling first-tier support across the channels your end users already live in — email, chat, Slack, Teams, and your Customer Portal. It doesn’t just respond to end-user queries, issues, and crises — it solves them.