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IT-Desk have the following functions: - Automtically authentication - Create/Edit flows - UAC Control - Not needed to make a helpdesk ticket first - Easy integration with your current helpdesk
A web-based database geared toward management of Information Technology resources. Includes asset tracking, ticketing and more. Based on the (soon to be abstracted) Callosum engine.
A simple web based help desk with no need for a database as all data is stored in XML files. Features include: Job Allocation, Job Progress, Email Notifications, System Tray Notifications of New Jobs, Users can View Job Progress, Simple Statistics.
Total Network Visibility for Network Engineers and IT Managers
Network monitoring and troubleshooting is hard. TotalView makes it easy.
This means every device on your network, and every interface on every device is automatically analyzed for performance, errors, QoS, and configuration.
YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
eTicket is a PHP-based electronic support ticket system, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. New http://www.eticketsupport.com
Ticket linker is a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable (http://wiki.splitbrain.org/plugin:ticketlinker).
PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.
For Roofers, Remodelers, Contractors, Home Service Industry
Track leads, jobs, and tasks from one easy to use software. You can access your information wherever you are, get everyone on the same page, and grow your business.
CatBot is a simple, HTML/PHP/MySQL based chatterbot that's easy to set up and use. He comes equipped with a few commands, as well as a basic "learning" ability. With some moderate tweaking, he could make a very nice browser-based helpdesk assistant.
A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
Help Tickets - A web based trouble ticket/helpdesk application written in PHP with simplicity and extensibilty in mind. The aim is to provide a simple robust framework and focus on building extensions/modules that make the system powerful.
Xhelpdesk [support simplified] is an e-support/helpdesk software intended to provide an industrial strength solution and an alternative to buggy, costly and proprietary systems.
Epix Power Support is a customizable Customer Support Ticket (Helpdesk) software designed to integrate into your website seamlessly while providing easy means of administration and management.
zenTrack is a very successful and high quality HelpDesk application, it is now modulized into a nice looking and powerful Xoops Content Management System. The combination of Xoops+zenTrackXoops provides an advanced Customer Support Portal for enterprises
FirstPoint is a Content Management System (CMS) specifically tailored for the needs of IT support staff and released under the GNU GPL. It is a help desk Web-based application built on PHP, MySQL, and HTML/CSS compatible with Windows and Linux platforms.
MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display
A web-based helpdesk/call-logging system designed for use in small-to-medium business environments, supporting up to 200 users & hardware assets. The system is implemented using a combination of PHP4 and MySQL 4.
cSuite is a large "suite" of modules including a helpdesk, project/parts/client/workflow management, etc., written in Java with a MySQL backend. Version 1.0.0 expected Spring 2006.
HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
Phenix Support Portal is a merge of features in mhd and IRM + further thoughts that the developer has come up with through the use of helpdesk software. It will provide the IT-support dept with a large set of tools, both web and desktop based to handle t
Enterprise Collabortion Suite 2004. ECS2004 is a Web Mail, Shared Calendar, Projects, Helpdesk, Survey Engine, File Manager, Contacts, Forums and IM suite. Easy to use and a very low user learning curve. Professional look and feel. Easy installation.
This web app builds forplication handles tasks associated with a helpdesk. The program currently uses PHP and MySQL. Users can add, modify, and delete such things as current tasks. A new version is about to be released
MyHelpdesk is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.
mhdc project is based on mantis helpdesk project which seems to be given up. Our aim :
- correcting existing bugs
- adding new essential features
The big work was done by the Mantis Helpdesk project\'s admin but it\'s necessary to finish it.