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This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
An tray icon tool to allow automatic Dial using an XMLRPC framework.
The application is based on two separate tools:
- a light desktop application
- a XMLRPC server witch make an PBX abstraction. (first driver is for Asterisk)
Call accounting/billing software which uses SMDR facility of phone centrals. It uses a set of scripts for data(calls) aquisition/recording and preprocessing before import into a mysql database. The billing is done with PHP using a strong set of criterias