Search Results for "contact"
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Showing 6 open source projects for "contact"
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
2
oreka
Enterprise telephony recording and retrieval system
...It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes. -
3
vtdialer
predictive dialing for vTiger using asterisk
...The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour -
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...This plugin for Spark XMPP client complements the integration between Asterisk PBX, Centric CRM and XMPP Server. Automatically open session on Centric CRM and redirect to contact the page
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Obelisk Contact Center is a software that transforms Asterisk (an open source PBX) into a powerful Contact Center plataform.
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6
A complete contact center solution for the Asterisk PBX, capable of handling inbound and outbound campaigns. Provides an agent toolbar for CTI. For managers an admin panel controls every aspect of the call center. Stunning historical and realtime stats.
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