Search Results for "helpdesk system"
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Showing 19 open source projects for "helpdesk system"
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Demo Series - Small Business Backup By VeeamWatch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
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teemIP - CMDB & DDI solution
teemIP : Open source IPAM & DDI solution with CMDB integration.
teemIP is an open source, web-based IP Address Management (IPAM) and DDI solution built on the iTop framework. It provides comprehensive IP management: IPv4/IPv6 plan management, subnet hierarchy, IP lifecycle, VLAN and DNS/DHCP integration. teemIP is now maintained by the teemIP SAS founding team: Christophe Naud (original creator), Martin de Laval and Quentin Ville. The company is being officially incorporated in July 2026. The project remains open source under AGPL... -
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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i-doit - Open Source CMDB & ITSM Tool
ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows... -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
Build Securely on Azure with Proven FrameworksMoving to the cloud brings new challenges. How can you manage a larger attack surface while ensuring great network performance? Turn to Fortinet’s Tested Reference Architectures, blueprints for designing and securing cloud environments built by cybersecurity experts. Learn more and explore use cases in this white paper.
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RoomFinder
View your company building(s) on Google Maps
More details can be found at https://sites.google.com/site/parishnetworks/home/technology/roomfinder I wrote this for my company, where the campus is large enough that people sometimes had difficulties finding other people, conference rooms, etc. It is especially handy for Helpdesk, new hires, mail room personnel, etc who often need to find people and places that are new to them. The (Perl & JavaScript) code is fairly straight forward, but getting your building floor plan(s) into... -
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phpRegister Project
Account management PHP Script with a software infracstructure
php login and user management script with an admin part to manage accounts, tickets, translations. Do you have a new web project to develop? By using phpRegister, you will have directly all the essential elements for the development of your platform: Account creation, identification, profile management, user support, contact page and even a license template! phpRegister is also a software infrastructure written in PHP with as main purpose to help developers to start a new web... -
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ESC System Ctrl
Tools to help you control IT systems and escape their control over you
monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed) -
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Sheridan Support Suite
A web based helpdesk, ticket system & IT Service Management Solution
Sheridan Support Suite is a bespoke open source IT Service Management Solution featuring client manament, ticket system, client/user management and asset management. Sheridan Computers are an IT Support company, after trying numerous both open source and commercial applications which didn't really offer what we wanted, we decided to develop our own system in-house. Requirements where: - Add individual clients - Assign sites to clients - Assign users to clients - Assign assets to... -
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A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.
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Fully Managed MySQL, PostgreSQL, and SQL ServerCloud SQL handles your database ops end to end, so you can focus on your app.
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YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
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Ticket linker is a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable (http://wiki.splitbrain.org/plugin:ticketlinker).
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A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
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HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
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Project management framework: includes modules for companies, projects, tasks, Gantt charts, files (with versioning), contacts/users, tickets/helpdesk/work request, bug tracking, search, timesheets, user/module permissions and themes. Requires InnoDB.
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Web-based, enterprise helpdesk management system with focus on customer service and intuitive reporting interface.
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Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such
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live support, operator status, operator time cards to record when they sign in and the time they log out, chat transcripts, operators log, and more.
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FreeITSM
A completely free and open source, enterprise grade ITSM
...Self-hostable. No per-user pricing. No premium tiers. A complete alternative to ServiceNow and Freshservice for small and mid-size IT teams. Modules: Tickets (email helpdesk with AI Reply Cleanup), Assets (vCenter + InTune sync), CMDB (with AI-generated impact analysis), Knowledge Base (Claude-powered semantic search), Change Management with CAB workflows, Calendar, Morning Checks, Reporting (click-to-drill-down dashboards), Software inventory, Forms (drag-and-drop builder with AI assist), Contracts with RFP Builder, Service Status, System Wiki, LMS (SCORM compliant), Process Mapper, Tasks (Kanban), Watchtower attention dashboard. ...
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