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Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587.
Пароль для доступа к настройкам: yfcnhjqrb
Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations.
It could be also helpfull for security audits.
IT allows to:
- Read Windows Event Log (with sorting, filtering)
Not everything works yet ... working on it :)
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This is a school project, it main purpose is to provide the basic functionality for a online help desk, a system that allows users to create tickets containing their problem description to be attended by an IT technician.
The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
Help Desk C# is your basic help desk / ticket management solution for IT professionals utilizing an SQL 200 Server as a database backend (maybe mysql later), This project was started to fill the gaping need for an easy to use and install Help Desk System
Liberum Help Desk is a web-based application for managing support requests with in a small business or organization. It is written for ASP in VBScript/HTML and runs on Windows with IIS utilizing Windows domain or database authentication.