Open Source Windows Help Desk Software - Page 5

The e-Crime Reporting and Incident Sharing Project via XML, is developing a repository of conversion tools and utilities to make it easier to convert proprietary data formats to IETF IODEF (RFC 5070) XML reports. An initial tool to submit data to a repository wascreated in java. Subsequent tool devlopment was done in python as a set of scripts to allow submittors to do higher volume submissions. [This code is available in the git 'scripts' repository.]

This is a simple project management web application written in ruby on rails for projects following agile process. It has an easy to use user interface and a simple work flow.

It's a Service Desk (Help Desk) Web based, free software and open source, based on the international standard ITIL, designed to reduce the cost of implementation in SMEs (PyMEs), perfect for companies with few resources for a IT departments.

Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields. Is a web application developed in Java using a set of technologies JavaEE, running on an application server Glassfish. Database - MySQL. Information about installing and configuring - how to.doc

iTeasy is a help desk and project management solution for small to medium sized IT Departments. Utilizes PHP, MySQL and jQuery.

<h2><font color="#0033CC">The solutions for automate the help desk and service desk function</font></h2>

lfsd is a free help desk software. lfsd is a web application, writed in PHP, jQuery and MySQL database. There are the customers support, the projects management, the technical contracts management, the suppliers management, the advanced statistics. lfsd is translated in italian and english.

Support Desk - Help Desk/Trouble Ticket Software

myBeer project, an integrated WEB System using Apache+PHP+MySQL to easy create an manage reliable Intranet System, providing email, groupware, help desk and many other management applications.

If you want to get/give some work to your colleagues/manager/... with easy web Interface and using out of the box - then this is your software. Use bootstrap framework --> usabel on all browsers incl. mobile devices. It is designed for companys (or privat) internal workflows - no external user access at the moment - no external ticket access (without a given user). Tickets with subtickets and many more features :-)

Manage purchasing orders, inventory and generate custom reports. Features include active directory authentication with support for user, group, access levels per user/group. Still in alpha stage.

Online box office ticket reservations for theaters, festivals, sports, museums, or just your party. This is a continuation of the original phpMyTicket project, but without the original developers, who have moved on to other projects. This revival is aime

Preparing custom time field support for Trac trunk, based on Trac-0.12dev_r9115 so far. This is mainly to expose code to interested developers and enable collaboration via distributed VCS (Mercurial for now).

The most complete Business Webmail with Mobile client application for companies of all sizes. All the core functions for business like calendaring and integrated webmail, plus the capability of converting emails into business objects such as: quotes, invoices, marketing stuff, customer requests, project management and more. A simple way to have a unique flow of information from email request from customers to invoices!
You only have to choose which modules you want to activate and is done!
Built with PHP, loves MySQL but runs also on SQL Server and Oracle.

Help Desk front-end window for Sharepoint, DotNetNuke, and other web based (or Web Parts based) environments. This is not a Help Desk system, but can provide an easy interface to an existing web-based system through your organization's web portal.

A business oriented collection of modules for Xoops CMS, it aims at providing a complet set of coherent CRM apps. under Xoops. Currently it consists of a WebMail (sqMail), a Help Desk (zenTrackXoops), a Marketing and Sales automation (under development)

Using Easy Contact contact forms on websites have never been so easy to make and use. Using the supplied contact form, messages are sent to the convenient online message viewer and can also be forwarded to your email address. Replying to the messages can also be done through the online viewer with one click.

Jingho Projects - small business project management opensource Jingho Projects makes it easier for you to organise all your projects,make invoices , and give your client a clearer view of what you have done for them.

Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions

SiteHelm is a web site management system and CMS, with an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).