Search Results for "net-tools"

Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests.

FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.

...C'est un logiciel open source développé depuis le gestionnaire "factux". La licence est GNU General Public License:http://www.opensource.org/licenses/gpl-license.php Pour plus d'info allez sur le site de Net-Billetterie <http://net-billetterie.tuxfamily.org>

Ticket System software, (also ITS, Issue tracking system, trouble ticket system, support ticket or incident ticket system). is a software application open source that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative. The goal of this software is to increase a company’s efficiency and their productivity when using technology by providing workers and clients with timely answers to their...

The e-Crime Reporting and Incident Sharing Project via XML, is developing a repository of conversion tools and utilities to make it easier to convert proprietary data formats to IETF IODEF (RFC 5070) XML reports. An initial tool to submit data to a repository wascreated in java. Subsequent tool devlopment was done in python as a set of scripts to allow submittors to do higher volume submissions. [This code is available in the git 'scripts' repository.]

Help Desk front-end window for Sharepoint, DotNetNuke, and other web based (or Web Parts based) environments. This is not a Help Desk system, but can provide an easy interface to an existing web-based system through your organization's web portal.

Help Desk Wiki is a Web Application that help the work of Help Desks and Call Centers with a lot of tools like Tickets following problems untill they will be solved. Users can share address book, links and other documents, arranged in categories.