System of registration and processing of requests for IT-service.
...The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields.
Is a web application developed in Java using a set of technologies JavaEE, running on an application server Glassfish. Database - MySQL.
Information about installing and configuring - how to.doc
Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.
J2EE-based, Open-Source, Workflow-Based integrated solution for managing software development process. It includes jBPM based bug tracking & task management, wiki-based document management, project planning, JasperReports reporting and many more
AI-powered service management for IT and enterprise teams
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Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
central project and resource administration. With cepra you are able to plan and track the work on software projects: See project progress. Control the budget. Track work of project member. Plan resources.