Open Source Java Help Desk Software

CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.

Scarlet is an extension for Atlassian JIRA, the leading Enterprise issue tracking and management software, allowing easy clustering of JIRA application instances, ensuring both high availability and linear scalability.

AvieOnline Framework solution for Small-Medium Enterprises in the any business application. With implementations for Real Estate, Data Collaboration, Forums, CRM Help Desk, Accounting Softwares (Payroll, Time Tracker, others). This uses (Java 2 Enterpris

DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.

Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.

I have migrated the project to github: https://github.com/utkarsh2012/BookMyDoc

Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).

J2EE-based, Open-Source, Workflow-Based integrated solution for managing software development process. It includes jBPM based bug tracking & task management, wiki-based document management, project planning, JasperReports reporting and many more

Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.

Student's Assessment System.

Code moved to https://github.com/ReyAnthony/GOATS/

Help Desk Wiki is a Web Application that help the work of Help Desks and Call Centers with a lot of tools like Tickets following problems untill they will be solved. Users can share address book, links and other documents, arranged in categories.

JAM Circle is a Kanban Application Platform on Eclipse RCP.Kanban is similar to sticky note.you can use it for GTD,Planning,Pull System using Kanban.It supports to send Card using XMPP and to define it\'s behavior using Script(JRuby and ECMAScript).

JDesk is a Help Desk open source software written in Java.

Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues. The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon.

An implementation of Help Desk / Service Desk using the best practices of ITIL ITSM

The project scubalabs is about creating a software solution for a diving instructor.

SupportView is a web-based system that provides tools to facilitate Help Desk activities. SupportView uses Java, JSP, MySQL, and Tomcat and provides facilities for managing Support Tickets, Customer, Automated Notifications, and Statistical Reporting.

central project and resource administration. With cepra you are able to plan and track the work on software projects: See project progress. Control the budget. Track work of project member. Plan resources.

Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields. Is a web application developed in Java using a set of technologies JavaEE, running on an application server Glassfish. Database - MySQL. Information about installing and configuring - how to.doc

this project aims to integrate AJAX ,pureXML,JSP and servlet technologies to create a web application for the reservation of train tickets.

Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions