Search Results for "knowledge management"

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.

Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It combines ticket management, customer and agent portals, queues, service and SLA management, automation, reporting, a knowledge base and an integrated CMDB in one self-hosted system. Qisutu supports eleven languages and can be extended through add-ons. The software is designed for organizations that want to operate their ticketing system on their own infrastructure and retain control over their data. ...

Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings...

HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...

In a world where technology is ever increasing, and the demand for IT support continues to grow, there must be some common ground between IT Technicians and End Users... Welcome to Unified Help Desk. Closing the gap between the computer literate, and stone age employees. With a fully interactive Knowledge Support Database providing wiki's for your users, Help Desk Support Center for those users that require assistance, and a powerful Asset Management System, Unified Help Desk brings you, your staff and your entire company power through unification. By grouping these key components into one power desktop application, it is easy to use, easy to find and provides high customization to support your companies needs. ...

PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node...

LynxHD is a PHP helpdesk that is stylish and full of features. LynxHD has been updated with greater security and a new user interface. The Best Free PHP Helpdesk Solution.

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such