Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
Try it Free
Stop Cyber Threats with VM-Series Next-Gen Firewall on Azure
Native application identity and user-based security for your Azure cloud
Gain integrated visibility across all traffic in a single pass. Deploy Palo Alto Networks VM-Series to determine application identity and content while automating security policy updates via rich APIs.
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation.
It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen.
OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).
HelpAgent is a web site support program. It includes Knowledge Base, Trouble Ticket and Live Chat. It allows easy administration and the ability to add support personnel and includes a visual online/offline indicator that can be dislayed on your pages.