Showing 3 open source projects for "agent"

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    Socket Help Desk Solution

    A Platform Agnostic Help Desk Application for customer support teams

    Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen.
    Downloads: 0 This Week
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    OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).
    Downloads: 0 This Week
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  • 3
    Help Agent is a web site support program. It includes Knowledge Base, Trouble Ticket and Live Chat. It allows easy administration and the ability to add support personnel and includes a visual online/offline indicator that can be dislayed on your pages.
    Downloads: 0 This Week
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