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This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
Simple web interface for mapping CDR from VoIP provider to Asterisk
This is a simple tool to map information for the cost of phone calls given by your VoIP provider, to the call log inside your Asterisk.
As a result, you will know how much each of your employees has spent for phone calls.
Additionally, this tool shows information about the assigned DID and CLIP numbers in Asterisk. This is helpful to identify obsolete, duplicate and multiple assignments.
Current vTiger CRM integration is to control the Asterisk (soft) PBX to establish and log calls. This call is established by the vTiger user of the vTiger web based GUI. FreeSWITCH can be configured as a similar soft PBX and so the goal is to get vTiger to cause Freeswitch to establish SIP connections from the vTiger user's phone to the customer phone.