Search Results for "help desk"

Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! ...

Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues. The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon.

The most complete Business Webmail with Mobile client application for companies of all sizes. All the core functions for business like calendaring and integrated webmail, plus the capability of converting emails into business objects such as: quotes, invoices, marketing stuff, customer requests, project management and more. A simple way to have a unique flow of information from email request from customers to invoices!
You only have to choose which modules you want to activate and is...

Using Easy Contact contact forms on websites have never been so easy to make and use. Using the supplied contact form, messages are sent to the convenient online message viewer and can also be forwarded to your email address. Replying to the messages can also be done through the online viewer with one click.

JAM Circle is a Kanban Application Platform on Eclipse RCP.Kanban is similar to sticky note.you can use it for GTD,Planning,Pull System using Kanban.It supports to send Card using XMPP and to define it\'s behavior using Script(JRuby and ECMAScript).

Panic Button provides an icon in the Windows system tray. By clicking on this icon, a user may send a screen grab and a report form to a help desk or similar. This should make it easier for users to provide useful error/problem reports to support staffs.

provides an icon on the system tray which you can use to send a screenshot of your desktop, to a help desk assistant in order to obtain assistance on a problematic situation. Alternatively, This can be used to store snaps of your screan on your mail box.

LdapCyradm is a management tool that allows admin and help desk staff to easily do day to day management of an LDAP backed Cyrus imap system. It also integrates the management of the SquirrelMail plugin AmavisNewSQL for per user w/b lists and quarantine