Showing 2 open source projects for "help agent"

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    Qisutu

    Qisutu

    Open-source ticketing, service desk and CMDB software

    Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It combines ticket management, customer and agent portals, queues, service and SLA management, automation, reporting, a knowledge base and an integrated CMDB in one self-hosted system. Qisutu supports eleven languages and can be extended through add-ons. The software is designed for organizations that want to operate their ticketing system on their own infrastructure and retain...
    Downloads: 2 This Week
    Last Update:
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  • 2
    OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).
    Downloads: 0 This Week
    Last Update:
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