Search Results for "requests"
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Showing 2 open source projects for "requests"
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help-desk-ru
System of registration and processing of requests for IT-service.
Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields. ... -
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A web-based system which allow different users to get help from here. When system support received any requests, the system will schedule requests automatically based on different criteria and requirements.
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