Sophisticated ERP, CRM, Point-Of-Sale (POS), etc. Open source now.
ERP Server
The DMCCLogger uses DMCC API to record calls for Avaya CM
Enterprise telephony recording and retrieval system
Monitor trunk and hunt group and sends notification emails
The AstLogger enable call recording in Asterisk for Avaya system.
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Implement Screen Pop for Avaya PBX
Performs auto greeting function for call center agents
This tool uses Avaya TSAPI library and acts as a call routing server
Small Business CRM/ERP System