Search Results for "service"
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Showing 12 open source projects for "service"
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DMCC Logger for Avaya
The DMCCLogger uses DMCC API to record calls for Avaya CM
The Avaya DMCC Logger (DMCCLogger) is a server program that uses Avaya DMCC API to implement call recording for Avaya Aura Communication Manager. DMCCLogger supports Multiple Registration (MR) and Single Step Conference (SSC) recording methods. DMCCLogger receives RTP streams from Avaya Aura CM directly and converts the RTP data to WAV or MP3 file using conversion tool such as ffmpeg. Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed... -
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oreka
Enterprise telephony recording and retrieval system
Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call... -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
...Call details information is stored in MySQL database, web based software can be developed to search call records based on information such as calling number, called number, agent ID, etc. The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls. -
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RepairCenter
Application for managing the repair company.
An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up. -
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DocumentBurster
Report Delivery. Report Distribution. Report Bursting. Email & FTP
DocumentBurster is a powerful report delivery software which can break up reports such as invoices, statements, purchase orders, commissions reports or dunning letters in order to distribute relevant parts to each of your clients, subscribers, partners or vendors. DocumentBurster can process PDF and Microsoft Excel reports and will naturally complement and extend your current business intelligence solution. Report bursting software which works with any reporting software including... -
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Avaya Route Manager
This tool uses Avaya TSAPI library and acts as a call routing server
This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features below: Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table Routes calls based on User... -
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www.dims.com ERP for SMEs developed with dgp21 environment that provides a high speed connection, just using the 5% of the data traffic of a web based application. It covers the general needs of a SME: finance, accounting, manufacturing, stocks...
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This project is currently under development for three pizza delivery services in my home city. It supports point-of-sale-like recording of in-house and order-by-phone orders located in gastronomy/catering sector (order desk).
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Open Live Support aims at providing a free platform independent chat support system. The system currently works as a live chat support system. The team is currently working on integrating remote control capabilities to the system.
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GlobalClient is a multi-user, role-based, plug-in extendable, DB-abstract application for small and mid-size enterprises, written in Borland C++Builder.
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This is the vnc server used by the helpguest.com marketplace for Windows deployments. It is based on TightVNC. This variant of VNC is a dll with Java hooks to start and stop it. We will also be adding hooks for greater user control such as view only and
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