Search Results for "pickit plus database"
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Showing 22 open source projects for "pickit plus database"
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CTI Server for Avaya
The ctiSVR is a CTI server for IVR system and front-end applications
The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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CTI Server for Avaya
The ivrSVR is a CTI server for IVR system and front-end applications
The ivrSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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Avaya ECHI Capturing Tool
The tool captures ECHI data, then imports the data database and Splunk
The AvayaECHI tool captures ECHI data from CMS, then imports the data to database and Splunk. The raw data file is moved to archive directory once the data is sent to database or Splunk. Since the tool uses ODBC, database such as MySQL and MSSQL are supported. -
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DMCC Logger for Avaya
The DMCCLogger uses DMCC API to record calls for Avaya CM
The Avaya DMCC Logger (DMCCLogger) is a server program that uses Avaya DMCC API to implement call recording for Avaya Aura Communication Manager. DMCCLogger supports Multiple Registration (MR) and Single Step Conference (SSC) recording methods. DMCCLogger receives RTP streams from Avaya Aura CM directly and converts the RTP data to WAV or MP3 file using conversion tool such as ffmpeg. Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed... -
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Avaya Monitoring Tool
Monitor trunk and hunt group and sends notification emails
This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page. -
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oreka
Enterprise telephony recording and retrieval system
Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call... -
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Avaya BCMS Real Time Interfaces
The bcmsSVR can access real time and historical reports from Avaya CM
The bcmsSVR is similar to clintSVR, it is a gateway program for the access of real time and historical reports from Avaya CM. It retrieves these reports directly from Avaya CM and provides API(s) and other kind of interfaces for application development and integration. The bcmsSVR retrieves BCMS reports at an interval that specified by you, it stores the real time and historical data in database, Splunk and memory which enables multiple programs access via REST query API, OCX and C/C++ DLL... -
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Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. Call details information is stored in MySQL database, web based software can be developed to search call records based on... -
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details. -
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RepairCenter
Application for managing the repair company.
An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up. -
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Call Generator for Avaya
Bulk call generator for Avaya
This program makes bulk calls for Avaya platform testing. It is used in load test of IVR application and agent CTI application. -
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Avaya Route Manager
This tool uses Avaya TSAPI library and acts as a call routing server
This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features below: Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table Routes calls based on User... -
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System for Web usage mining and data warehouse: it allows the discovery of knowledge from data (KDD) regarding users' usage on the Web (such as unique visitors, sessions, transactions) and organise it in a RDBMS (currently PostgreSQL). Written in C++.
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Software for Driving School management. Basic fonctionnalities : store and manage clients, details of driving education, results and statistics of exams. Not maintained anymore.
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Workflow Magic is an open source, robust, simple and fast, ERP Framework. Provides Customer Example, Supply Example, Financial Example and Production Example. You can implement any company model through our Business Rules Engine and ORM.
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GlobalClient is a multi-user, role-based, plug-in extendable, DB-abstract application for small and mid-size enterprises, written in Borland C++Builder.
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Inventory, manufacturing, sales (POS) automation suite that consists of software written in Java 6 and custom developed hardware.
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Educational Business Administration System A program used to administrate students, their courses and grades. The application is non-webbased and it is made with C++ and ATL. MSDE is currently the database that is used, when storing data.
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