The ivrSVR is a CTI server for IVR system and front-end applications
The tool captures ECHI data, then imports the data database and Splunk
The DMCCLogger uses DMCC API to record calls for Avaya CM
Monitor trunk and hunt group and sends notification emails
The bcmsSVR can access real time and historical reports from Avaya CM
The AstLogger enable call recording in Asterisk for Avaya system.
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Implement Screen Pop for Avaya PBX